Branch Operations Manager North Haven CT

WORLDPAC; New Haven (CT); On-site; USD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a Branch Operations Manager to lead their North Haven location. In this pivotal role, you'll oversee the branch's operations, ensuring efficient resource management and a customer-focused environment. Your leadership will drive team performance through effective hiring, training, and performance evaluations. The position offers a dynamic work environment with opportunities for growth and development. If you're a motivated individual with strong organizational skills and a passion for excellence, this is the perfect opportunity for you to make a significant impact.

Qualifications

• 4+ years of leadership experience in a warehouse-related field.
• 1+ year of cash handling experience.
• Valid driver's license meeting state-specific requirements.

Responsibilities

• Interviewing, hiring, and training new team members.
• Preparing and submitting annual operational budgets.
• Coordinating with customers to improve services.

Skills

Leadership Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Basic Math Skills

Detail-Oriented

Problem-Solving Skills

Supervisory Skills

Time Management Skills

Fluency in English

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

Job description

Branch Operations Manager North Haven CT

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Overview

The Branch Operations Manager is responsible for the overall direction, coordination, and evaluation of the Branch, including the management of assets.

Responsibilities

• Interviewing, hiring, and training new team members; conducting performance appraisals, team member counseling, disciplinary actions, addressing complaints, and resolving problems when possible.
• Communicating regularly with the Regional Operations Manager and Human Resources when needed.
• Instilling and maintaining a customer service-oriented philosophy in all conduct to self and other team members.
• Preparing and submitting annual operational budgets for approval and developing plans for the efficient use of resources.
• Participating in planning personnel safety, ensuring safety procedures are followed, and making safety recommendations.
• Coordinating with customers and the Branch management team to evaluate, promote, and provide improved and expanded services.
• Using a vehicle to deliver orders or pick up returned merchandise safely and courteously.
• Other duties may be assigned.

Essential Job Skills

• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills; effective teamwork.
• Ability to read and write detailed instructions, correspondence, and memos.
• Fluency in English (reading, writing, speaking).
• Proficient in basic math skills.
• Ability to lift 50 pounds.
• Detail-oriented with strong prioritization skills.
• Supervisory and time management skills.
• Proficiency in Microsoft Office.
• Problem-solving skills dealing with practical variables.

Qualifications

• At least 4 years of leadership experience in a warehouse-related field.
• At least 1 year of cash handling experience.
• Comfortable with Microsoft Office applications.
• High school diploma or GED; associates degree preferred.
• Eligible to work in the United States.
• Availability to open and close the warehouse Monday through Saturday as needed.
• Valid driver’s license meeting state-specific requirements.

Preferred Candidates

• Proficiency with Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Highly organized with effective prioritization.
• Understanding of staffing requirements and multiple department functions.
• Excellent multitasking skills.
• Willingness to evolve and develop skills.
• Self-starter and motivated individual.
• Ability to challenge upwards respectfully.
• Bilingual skills preferred.
• Associate’s degree preferred.
• Understanding of P&L.

Physical Demands

Regular standing, walking, using hands, reaching, talking, listening; frequent stooping, kneeling, crouching; occasional sitting, climbing, balancing. Ability to lift up to 50 pounds regularly and up to 100 pounds occasionally. Vision requirements include close, distance, and focus adjustment.

Work Environment

Exposure to moving mechanical parts, high places, fumes, airborne particles, chemicals; high noise levels. Reasonable accommodations available.

Pay Range

USD $65,000 - $75,000 per year.

Location Type

On-Site