Branch Operations Manager — Elevate Service & Growth

RiseMe; Medford (MA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Telehealth

Disability Insurance

Life Insurance

Paid Time Off

Job summary

City Electric Supply in Medford, MA, is seeking an Operations Manager to oversee store and warehouse operations, including policies, procedures, inventory, purchasing, and staff. The role ensures excellent customer service while supporting branch employees and aligning with CES network standards.

The position emphasizes supervision, vendor relationships, and process improvements to drive profitability and service consistency across branches.

Qualifications

• Valid driver’s license preferred.
• Minimum 2 years of related experience preferred.
• Strong customer service skills.
• Ability to manage multiple tasks efficiently.
• Strong oral and written communication skills.
• Ambitious and motivated to grow within the organization.
• Open-minded and team-oriented.
• Skilled in building and maintaining relationships.

Responsibilities

• Monitor branch inventory levels.
• Order material for stock and customer job orders.
• Maximize profit by identifying new products to sell.
• Develop and maintain relationships with key vendors and agents.
• Serve as a leader and role model to branch employees.

Skills

Customer service mindset

Multi-tasking

Communication skills

Team orientation

Job description

City Electric Supply in Medford, MA, is seeking an Operations Manager to oversee store and warehouse operations, including policies, procedures, inventory, purchasing, and staff. The role ensures excellent customer service while supporting branch employees and aligning with CES network standards.

The position emphasizes supervision, vendor relationships, and process improvements to drive profitability and service consistency across branches.