Branch Operations Manager-Charleston, SC

Raymond James; Columbia (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

Raymond James is seeking a Branch Operations Manager to oversee the overall operational efficiency of the Columbia, SC branch. You will supervise operations staff, coordinate with the home office, conduct self-audits, and ensure compliance with regulatory policies.

The role involves staffing, budgeting, and coordinating facilities. A Bachelor’s degree and 3+ years in financial services are required, with relevant licenses expected.

Qualifications

• Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience.
• Or an equivalent combination of experience, education and/or training as approved by Human Resources.

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences.
• Coordinates branch-office workflow with home office personnel.
• Recruits, selects, orients, trains and supervises branch operations associates.
• Oversees ordering of supplies, expenses, and office maintenance.
• Reviews daily work and ensures staffing levels and cross-training are adequate.
• Researches and resolves complex client account inquiries.

Skills

Operational management

Team leadership

Supervision

Regulatory compliance

Problem solving

Financial services knowledge

Education

Bachelor’s degree

Accounting

Business Administration

Finance

Job description

Job Description Summary

Under branch manager direction manage the overall operational efficiency of the branch office. Directs day to day operational functions, ensuring compliance with firm and regulatory policies and procedures. Uses extensive knowledge and skills obtained through education and experience to identify, research, analyze and resolve complex issues.

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences.
• Works directly with home office personnel to coordinate branch-home office workflow.
• Completes self-audit of branch procedures.
• Assists Branch Manager with confidential matters and compliance visits and replies.
• Assists Branch Manager with controlling expenses and operating at peak efficiencies.
• Oversees ordering of supplies, purchase orders and postage usage.
• Maintains accounting of branch petty cash.
• May review branch invoices and operating statements.
• Researches and resolves complex problems relating to client accounts and inquiries.
• Assists Branch Manager in disseminating information at regular branch meetings.
• Coordinate rent, facility, office maintenance and cleaning/security issues.
• Recruits, selects, orients, trains and supervises branch operations associates.
• In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.
• Reviews daily work of operations associates.
• Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
• Ensures daily staffing levels and cross-training is adequate.
• Coordinates registrations, continuing education, licensing, etc. of branch personnel.
• Performs other duties and responsibilities as assigned. May perform some Branch Manager duties.

Education & Experience Requirements

• Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience.

or an equivalent combination of experience, education and/or training as approved by Human Resources.

Licenses Required

• SIE required provided that an exemption or grandfathering cannot be applied.
• Series 7, 9 & 10.
• Series 63, 65 and/or 66 as required by state.
• Ability to obtain additional securities and advisory state registrations if required by state.

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance.

Work Experience

General Experience – 6 to 10 years; Manager Experience – 13 months to 3 years.

Certifications

S10 – General Securities Sales Supervisor – General Module Examination – Financial Industry Regulatory Authority (FINRA), S65 – Uniform Investment Adviser Law Examination – Financial Industry Regulatory Authority (FINRA), S66 – Uniform Combined State Law Examination – Financial Industry Regulatory Authority (FINRA), S7 – General Securities Representative Examination – Financial Industry Regulatory Authority (FINRA), S9 – General Securities Sales Supervisor – Options Module Examination – Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) – Financial Industry Regulatory Authority (FINRA).

Travel

Up to 50%.

Workstyle

Resident.

Compensation & Benefits

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.