Branch Operations Manager

Worldpac; New York (NY); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k match

Paid time off

Paid holidays

Performance reviews

Career growth

Job summary

Worldpac, a leading name in automotive parts distribution, seeks a Branch Operations Manager to direct the branch’s overall operations, asset management, and growth initiatives in the United States. This role drives efficiency, budget planning, and service excellence across teams.

The candidate will lead hiring, training, and performance reviews, while coordinating with regional leadership. Strong organizational and communication skills are essential to ensure safe, timely delivery and optimal

Qualifications

• High school diploma or GED required; associates degree preferred.
• At least 4 years leadership in warehouse-related field.
• At least 1 year cash handling experience.
• Must read, write and speak English fluently.
• Eligible to work in the United States.
• Able to open/close warehouse Mon-Fri; Saturdays as needed.
• Must meet state driver’s license requirements for company driving.
• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Interview, hire and train new team members; conduct performance appraisals, counseling and disciplinary actions as needed.
• Communicate regularly with Regional Operations Manager and HR when needed.
• Instill and maintain a customer-service oriented philosophy across the team.
• Prepare and submit annual operating budget and optimize use of resources.
• Ensure safety procedures are followed and address safety issues.
• Coordinate with customers and Branch management to evaluate and expand services.
• Use vehicle to deliver orders or pick up returned merchandise; other duties as assigned.

Skills

Leadership experience

Cash handling

English fluency

Driver's license

Safety awareness

Customer service

Organization

Multitasking

Problem solving

Team management

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Office

Job description

Worldpac, a leading name in automotive parts distribution, is looking for a Branch Operations Manager to be responsible for the overall direction, coordination and evaluation of the Branch, including the management of assets.

Who We Are

Worldpac's well-respected, industry-leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.

Our team members value proposition includes competitive compensation and benefits, career path development, and a supportive work environment that encourages innovation, creativity, and personal growth. Worldpac is proud to offer all our team members a workplace that is both challenging and rewarding, with a commitment to enable each of them to achieve their full potential.

What You Will Contribute At Worldpac

• Interviewing, hiring and training new team members; conducting performance appraisals, team member counseling and disciplinary actions, addressing complaints and resolving problems when possible.
• Communicates regularly with the Regional Operations Manager, and Human Resources when needed.
• Instills and maintains a customer service-oriented philosophy in all conduct to self and other team members.
• Prepares and submits annual operational budget for approval and develops plans for the efficient use of resources.
• Participates in planning personnel safety, ensures safety procedures are followed and makes recommendations regarding safety issues.
• Coordinates with customers and Branch management team to evaluate, promote and provide improved and expanded services in the area.
• Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner. Other duties may be assigned.

What You Should Have

Education

High school/secondary school diploma or GED equivalent

• Associates degree preferred

Must-Have Skills

• At least 4 years of prior leadership experience in a warehouse-related field.
• At least 1 year of cash handling experience.
• Must be able to read, write, and speak English fluently.
• Eligible to work in the country in which you are applying for
• Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed)
• Must meet all applicable state/province-specific driver's license requirements prior to driving a company vehicle to perform delivery duties.
• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills and capability of working effectively with others.
• Ability to read and write comprehensive detailed instructions, correspondence and memos.
• Proficient in basic math skills.
• Detail-oriented and strong prioritization skills.
• Supervisory and time management skills.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Extremely organized and demonstrates the ability to prioritize effectively.
• Understands staffing requirements.
• Broad understanding of multiple department functions.
• Have excellent multitasking ability.
• Willingness to continue to evolve and develop personal skills to meet the changing environment.
• Demonstrated self-starter and motivated individual.
• Ability to challenge upwards - respectful pushback.
• Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.
• Understanding of P&L.
• Willing to get powered equipment certification.

Nice-to-Have Skills (but Not Required)

• Bilingual reading/writing/verbal communication skills.

Physical/Work Environment Expectations

• While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk, and listen. The team member is frequently required to stoop, kneel, and crouch and occasionally required to sit, climb, or balance. The team member must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is generally high (loud).

What Worldpac Provides To You

Comprehensive Benefits Package (US Full-Time roles)

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) with employer match after 1 year of service

Beyond Your Day Job

• Paid time off (full-time roles - package varies by role type)
• Paid holidays
• Annual Performance Reviews/Merit Increases (as eligible)
• Empowering Career Growth and Success

Worldpac expects to pay a base salary in the range provided on this job posting. Generally, we look to bring in candidates around the 50th percentile of the advertised range. However, this is never a guarantee. Within the range, individual pay will be determined by factors such as job-related skills, experience, and relevant education or training.

United States Candidates:

Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact [e-mail] for assistance.

Posted Salary Range

USD $72,000.00 - USD $90,000.00 /Yr.