Branch Operations Manager

Crawford Electric Supply; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Job summary

Crawford Electric Supply in Birmingham, AL, is seeking a Branch Operations Manager to lead daily warehouse and branch activities, coordinating sales and operations to improve efficiency and service. You will manage inventory, contracts, and maintenance while supporting AR and purchasing processes.

The role requires strong communication, ERP and MS Office skills, plus five years of clerical/administrative experience in electrical distribution and a minimum of two years in sales.

Qualifications

• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of organization, planning, records management and general administration.
• Ability to follow oral and written instructions.
• Sales driven operations approach.

Responsibilities

• Serve as the direct liaison between sales and operations teams.
• Drive project execution to improve warehouse operational and logistical efficiency.
• Manage facility maintenance needs for the Warehouse.
• Manage branch inventory needs in collaboration with RVP, Branch Manager, Sales team and Regional Purchasing teams.
• Manage logistical needs and transfers between Warehouse and supported branches.
• Monitor daily backlog to ensure timely customer order releases.
• Support warehouse layout, organization, and storage needs with supervisors.
• Review inventory adjustments & corrections daily and report findings to leadership.
• Review product returns for proper credit and shelf placement.
• Research unapproved AP invoices (stock & project).
• Research disputed customer invoices and/or vendor invoices.
• Prepare and maintain all HR related documents, as needed.
• Review and code overhead expenses.
• Collaborate with departments to drive productivity.
• Coordinate building contracts and maintenance.
• Support branch AR needs with new account setup and tax certificates.
• Review activities, costs, budgets and forecast data to measure progress.
• Schedule and coordinate warehouse team meetings/training.

Skills

Sales experience

Analytical skills

Written communication

Oral communication

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

Solar/Eclipse ERP

Microsoft Power BI

Microsoft Office (Word/Excel/PowerPoint)

Job description

There’s a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position

Branch Operations Manager

Location

RDC/Branch

About Crawford

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!” through our mindset competencies below:

• Adapt: Effectively embrace new situation and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Serve as the direct liaison between sales and operations teams.
• Drive project execution to improve warehouse operational and logistical efficiency.
• Manage facility maintenance needs for the Warehouse.
• Manage branch inventory needs in collaboration with RVP, Branch Manager, Sales team and Regional Purchasing teams.
• Manage logistical needs and transfers between Warehouse and supported branches.
• Monitor daily backlog to make sure customer orders are released in a timely manner.
• Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors.
• Review all inventory adjustments & corrections daily and report findings to RVP & Regional Operations team.
• Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.
• Research unapproved AP invoices (stock & project).
• Research disputed customer invoices and/or vendor invoices.
• Prepare and maintain all HR related documents, as needed.
• Review and properly code all overhead expenses.
• Collaborate with departments to drive optimal productivity.
• Coordinate building contracts and maintenance.
• Support branch AR needs with new account setup, project set up, customer tax certificates, etc.
• Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
• Schedule and coordinate meetings/training sessions for warehouse team.

General Qualifications Required

• Computer literate.
• Proficiency with Solar/Eclipse ERP software
• Proficiency with Microsoft Power Bi
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint)
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Basic understanding of general HR policies and procedures.
• Ability to follow oral and written instructions.
• Sales driven operations approach.

Specific Qualifications Required

• Experience working with commercial contractors.
• Strong preference for 2+ years of sales experience.
• High school diploma or equivalent.
• Minimum five years’ clerical or administrative experience in the electrical distribution industry

Environment

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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