Branch Operations Lead

Worldpac; Baltimore (MD); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Wellness incentives

401(k) with employer match

Paid time off

Paid holidays

Performance reviews

Job summary

Worldpac is seeking a Branch Operations Lead in Baltimore to assist the Assistant Branch Operations Manager and Branch Operations Manager in directing daily warehouse operations, staffing, training, assets, and budgeting to ensure accurate orders and efficient service.

You must have a high school diploma or GED, at least 6 months of warehouse experience, be eligible to work in the United States, and hold a valid driver’s license with a clean MVR.

Qualifications

• High school diploma or GED equivalent.
• At least 6 months of warehouse experience.
• Eligible to work in the United States.
• Valid driver’s license with acceptable MVR.
• Ability to open/close the warehouse Mon-Fri and Saturdays as needed.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills.
• Able to read/write detailed instructions and memos.

Responsibilities

• Assist Branch Operations Manager and Assistant Branch Operations Manager in directing daily warehouse operations.
• Review safety procedures and model compliance for the team.
• Support training and development of team members.
• Maintain a customer-service orientation in all interactions.
• Coordinate with management to ensure orders are delivered and inventory is maintained.
• Safely operate vehicle to deliver orders or pick up returned merchandise.

Skills

Warehouse experience

Leadership

Communication

Time management

Safety compliance

Bilingual (nice-to-have)

Education

High school diploma or GED

Job description

Branch Operations Lead that will be responsible for assisting Assistant Branch Operations Manager and Branch Operations Manager in leading daily warehouse operations.

Who We Are

Worldpac's well-respected, industry-leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.

Our team member’s value proposition includes competitive compensation and benefits, career path development, and a supportive work environment that encourages innovation, creativity, and personal growth. Worldpac is proud to offer all our team members a workplace that is both challenging and rewarding, with a commitment to enable each of them to achieve their full potential.

What You Will Contribute At Worldpac

• Works closely with management team to learn all functions of Branch Management, including operations, staffing, training, branch assets, expense management and budgeting.
• Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members.
• Supports team members in their training and development and enables immediate application to daily work.
• Maintains a customer service-oriented philosophy in all conduct to self and other team members.
• Reports violations of company policies and procedures and safety concerns to management team.
• Coordinates and communicates with management team to ensure orders are delivered, inventory is maintained, and records are prepared and stored accordingly.
• Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner.
• Other duties may be assigned.

What You Should Have

Education

High school/secondary school diploma or GED equivalent.

Must-Have Skills

• At least 6 months of previous warehouse experience.
• Eligible to work in the country in which you are applying for.
• Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).
• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills and capability of working effectively with others.
• Ability to read and write comprehensive detailed instructions, correspondence and memos.
• Proficient in basic math skills.
• Detail-oriented and strong time management skills.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Willing to get powered equipment certification.
• Must meet all applicable state-specific driver's license requirements prior to driving a company vehicle to perform delivery duties.
• Must have a valid driver’s license with an acceptable motor vehicle record (MVR) per department standards.
• Must be able to read, write and speak English fluently.
• Have excellent multitasking ability.
• Willingness to continue to evolve and develop personal skills to meet the changing environment.
• Demonstrated self-starter and motivated individual.
• Ability to challenge upwards – respectful pushback.
• Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.
• Demonstrates critical thinking and prioritization skills.
• Meet all applicable state-specific driver’s license requirements.

Nice-to-Have Skills (but Not Required)

• Bilingual reading/writing/verbal communication skills.

Physical/Work Environment Expectations

• While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is generally high (loud).
• While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk, and listen. The team member is frequently required to stoop, kneel, and crouch and occasionally required to sit, climb, or balance. The team member must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

What Worldpac Provides To You

Comprehensive Benefits Package (US Full-Time roles)

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) with employer match after 1 year of service

Beyond Your Day Job

• Paid time off (full-time roles - package varies by role type)
• Paid holidays
• Annual Performance Reviews/Merit Increases (as eligible)
• Empowering Career Growth and Success

Worldpac expects to pay a base salary in the range provided on this job posting. Generally, we look to bring in candidates around the 50th percentile of the advertised range. However, this is never a guarantee. Within the range, individual pay will be determined by factors such as job-related skills, experience, and relevant education or training.

United States Candidates

Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact [e-mail] for assistance.

Posted Salary Range

USD $18.00 - USD $20.00 /Hr.