Branch Operations & Compliance Coordinator

CNO Financial Group, Inc; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

CNO Financial Group, Inc. is seeking a Branch Office Administrator to support daily branch operations under the Branch Sales Manager. The role covers administrative processing, agent onboarding, recruiting support, and compliance tasks.

The BOA will engage with visitors, employees, and agents, handling inquiries and coordinating logistics to help the branch meet its goals. Ideal candidates will have 2–4 years in a fast-paced administrative role, strong communication skills, and proficiency in MS

Qualifications

• Strong written and oral communication skills.
• Excellent attention to detail and accuracy in handling administrative tasks.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Provide administrative support and processing across Administrative Support, Recruiting & Agent Onboarding, and Compliance.
• Answer phones and direct customers to licensed agents; respond to inquiries and service questions.
• Process applications, manage mail and email routing; prepare and export reports for management.
• Coordinate events, off-site meetings, and related logistics; ensure office supplies and equipment are maintained.
• Assist in compliance training tracking and audit preparation; support recruiters with candidate coordination.

Skills

Strong written and verbal comms

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

Job description

CNO Financial Group, Inc. is seeking a Branch Office Administrator to support daily branch operations under the Branch Sales Manager. The role covers administrative processing, agent onboarding, recruiting support, and compliance tasks.

The BOA will engage with visitors, employees, and agents, handling inquiries and coordinating logistics to help the branch meet its goals. Ideal candidates will have 2–4 years in a fast-paced administrative role, strong communication skills, and proficiency in MS