Branch Operations Administrator

Sonepar USA, Inc.; Bethlehem (Northampton County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Parental leave

401(k) retirement savings with company

Professional development programs

Job summary

Cooper Electric Supply, LLC in Bethlehem, PA is seeking a billing associate to handle calls and emails from branch locations, process payments, and manage credits to resolve account issues. The role supports the sales team and executes Eclipse transactions in a fast-paced environment.

This full-time position offers weekday hours, a competitive hourly rate, and comprehensive benefits as part of the Sonepar family. Strong numerical, communication, and organizational skills are essential.

Qualifications

• Ability to adapt to various software systems.
• Ability to read and interpret documents.
• Ability to solve practical problems.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Ability to effectively communicate both verbally and in writing.
• Ability to prioritize needs in a fast-paced environment.
• Strong communication, computer, and organizational skills.

Responsibilities

• Answer and assist with calls and emails from Branch locations
• Bill freight and directs
• Entering customer payments
• Issue credit to resolve account receivable disputes as approved by local management
• Manage returns - customer credits, vendor returns
• Review unapproved payables for direct orders
• Support sales writers and management with Eclipse transactions
• Work with manager to clear open cash accounts
• Reconcile daily cash box
• Handle month end and cycle counts

Skills

Software adaptability

Reading documents

Problem solving

Numerical calculations

Written communication

Verbal communication

Prioritization

Organizational skills

Tools

Eclipse

Job description

There's a Place for You at Cooper Electric Supply, LLC.

A career at Cooper Electric Supply, LLC is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What you will do:

• Answer and assist with calls and emails from Branch locations
• Bill freight and directs
• Entering customer payments
• Issue credit to resolve account receivable disputes as approved by local management
• Manage returns - customer credits, vendor returns
• Review unapproved payables for direct orders
• Support sales writers and management with Eclipse transactions
• Work with manager to clear open cash accounts
• Reconcile daily cash box
• Handle month end and cycle counts

What you will bring:

• Ability to adapt to various software systems.
• Ability to read and interpret documents.
• Ability to solve practical problems.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages
• Ability to deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Ability to effectively communicate both verbally and in writing.
• Ability to prioritize needs in a fast-paced environment.
• Strong communication, computer, and organizational skills

Physical Requirements and Work Environment

• The ability to sit for extended periods while using phones and computers.
• The ability to work autonomously with little supervision.

• This job is performed primarily in general office environments.

Hours: Monday - Friday, 8 am - 5 pm

Rate: $20 - 23/ hourly

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."

Learn more at

Cooper Electric Supply, LLC is part of the Sonepar family of brands: us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with ... please call or email .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.