Branch Office Administrator: Client Services & Growth

Edward Jones; Waynesboro (Franklin County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

Training and professional development

Job summary

Edward Jones is seeking a Branch Office Administrator to provide seamless client support, manage accounts, and assist advisors in achieving financial goals. You will handle inbound/outbound communications, scheduling, and documentation while delivering exceptional service in a fast-paced office environment.

Join a Fortune 500 company known for its client-first culture, training, and wide support network. This role offers growth, collaboration with thousands of colleagues, and the chance to make

Qualifications

• Analytical thinking with ability to interpret client information and data.
• Strong attention to detail in client records, correspondence, and scheduling.
• Adaptability to a dynamic financial services environment and evolving processes.
• Excellent conversational skills for client interactions and teamwork.

Responsibilities

• Provide exceptional client service via calls, email, and in-person interactions.
• Assist in account opening, transfers, and documentation under advisor guidance.
• Provide administrative and operational support, schedule meetings, and manage material preparation.
• Utilize firm-provided software and tools to support client service and branch operations.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Conversational Skills

Digital Tool Utilization

Team Collaboration

Tools

MoneyGuide

Salesforce

Microsoft Office

Job description

Edward Jones is seeking a Branch Office Administrator to provide seamless client support, manage accounts, and assist advisors in achieving financial goals. You will handle inbound/outbound communications, scheduling, and documentation while delivering exceptional service in a fast-paced office environment.

Join a Fortune 500 company known for its client-first culture, training, and wide support network. This role offers growth, collaboration with thousands of colleagues, and the chance to make