Branch Office Administrator: Client Service & Ops Pro

Edward Jones; Little Rock (AR); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Comprehensive training including peer-

Extensive support network from branch–

Bonus opportunities

Job summary

Edward Jones is seeking a Branch Office Administrator to provide administrative support to financial advisors and clients. You’ll help manage client accounts, communications, and scheduling while delivering outstanding service and ensuring accuracy.

This role offers growth in a large, collaborative team and a clear path to a long-term career. You’ll receive comprehensive training and access to a broad network across branches and the home office.

Qualifications

• Strong customer service mindset with ability to handle inquiries and resolve issues.
• Ability to learn financial services processes and terminology.
• Proactive, organized, and detail-oriented.

Responsibilities

• Provide inbound/outbound client support via calls, email, and in-person interactions.
• Assist with account openings, transfers, and documentation.
• Schedule appointments and prepare materials for client meetings.
• Support marketing initiatives and branch business planning.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Conversational Skills

Digital Tool Utilization

Team Collaboration

Tools

MoneyGuide

Salesforce

Microsoft Office

Job description

Edward Jones is seeking a Branch Office Administrator to provide administrative support to financial advisors and clients. You’ll help manage client accounts, communications, and scheduling while delivering outstanding service and ensuring accuracy.

This role offers growth in a large, collaborative team and a clear path to a long-term career. You’ll receive comprehensive training and access to a broad network across branches and the home office.