Branch Member Service & Sales Associate

American First Credit Union; Buena Park (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with employer match

Paid holidays

Job summary

American First Credit Union in Buena Park, CA is seeking a Branch Member Service Consultant 1 to deliver high-quality service to members and support branch operations. This full-time role involves greeting members, opening accounts, handling transactions, and assisting with teller tasks, with a strong emphasis on referrals and member needs.

The MSC1 role requires sales and customer service experience, good communication, and computer skills.

Qualifications

• Experience in sales, cash handling and customer service.
• Knowledge of consumer loan products.
• Experience in a sales-oriented environment, preferably financial industry
• Excellent communication and Member service advisory skills.
• Proficient computer skills with working knowledge of word processing and spreadsheet software.
• Ability to follow written and verbal instruction.

Responsibilities

• Provide membership and account services to members.
• Assist with teller duties as needed.
• Identify members' financial needs and refer suitable products.
• Produce a qualified volume of referrals while delivering high-quality service.

Skills

Customer service

Cash handling

Communication skills

Computer skills

Sales experience

Instruction following

Tools

MS Word

Excel

Job description

American First Credit Union in Buena Park, CA is seeking a Branch Member Service Consultant 1 to deliver high-quality service to members and support branch operations. This full-time role involves greeting members, opening accounts, handling transactions, and assisting with teller tasks, with a strong emphasis on referrals and member needs.

The MSC1 role requires sales and customer service experience, good communication, and computer skills.