Branch Manager, US Pest

Terminix; Riverside (CA); On-site; USD 102,000 - 149,000; Full time

Job summary

Terminix in Riverside, CA is seeking a Branch Manager to provide strategic leadership for the district. You will develop the management team, hire and retain top talent, and ensure a superior customer experience across service operations.

The role requires travel, on-call scheduling, and compliance with licenses and safety standards. The position emphasizes financial stewardship, staff development, and the delivery of sharp, metric-driven results.

Qualifications

• Bachelor's Degree or equivalent combination of experience, education, and training
• Five to seven years Branch Manager or equivalent experience
• Detail-oriented with background in management, sales, training, relationship development and customer experience
• Experience analyzing financial reports in a fast-paced environment
• Experience in pest control industry is a plus
• Available to travel and participate in rotating on-call schedule
• Ability to obtain and maintain licenses/certificates as required
• Must pass pre-employment background screen
• Valid driver's license with clean driving record

Responsibilities

• Develop the management team to drive growth, productivity, profitability and legendary customer experiences
• Interview applicants and select top candidates; monitor staffing needs
• Plan and delegate responsibilities to operations and service teams for smooth branch flow
• Drive program implementation by motivating the district management to meet objectives
• Review district indicators to identify problems and coach teams toward action
• Provide supporting and auditing role with operations, sales and office leadership

Skills

Leadership

Financial analysis

Customer experience

Staffing

Training

Relationship building

Operations management

Education

Bachelor's degree or equivalent

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Branch Managers do?

Our Branch Managers are responsible for the overall guidance of their district and are the key contact for implementing change in their area. As part of these responsibilities, the Branch Managers are counted upon to provide a realistic view of areas that impact how our customers are served and our coworkers are developed. They must be motivational and progressive with their actions and commitments. They are responsible for understanding, appreciating, and following the organizational district policies and expectations of the company.

Responsibilities and essential job functions include but are not limited to the following:

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences

• Interview job applicants and select top candidates as well as monitor staffing needs

• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch

• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives

• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals

• Play a supporting and auditing role with operations, sales, and office leadership positions

What do you need?

• Bachelor's Degree or equivalent combination of experience, education, and training

• At least five to seven years Branch Manager or equivalent level position

• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience

• Experience analyzing financial reports in a complex, fast-paced environment

• Successful background managing in pest control industry a plus

• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends

• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations

• Must pass pre-employment background screen

• Valid driver's license/clean driving record

Pay Range

Yearly: $102,300.00 - $148,500.00

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.