Branch Manager Trainee

Regional Finance Company of Georgia; Lawrenceville (GA); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision plan

401(k) with company match

PTO and paid holidays

Job summary

Regional Finance is seeking a Branch Manager Trainee to learn the consumer finance business, assist the Branch Manager, and prepare to run a branch office. The program includes 15 months of technical and soft-skill training, with emphasis on loan solutions and leadership development.

Successful candidates will develop expertise in customer service, sales, and branch operations, with opportunities to advance within the company as it expands across markets.

Qualifications

• Bachelor’s degree required.
• Experience with MS Office Suite.
• Detail oriented and able to pass background checks.

Responsibilities

• Complete 15-month technical and soft skill training program for Branch Manager role.
• Present loan solutions to customers to help achieve financial goals.
• Develop marketing strategies to increase branch loan portfolio and profitability.
• Establish and build customer relationships through exceptional service.
• Handle delinquency and account management using company practices.
• Process loan product applications and manage branch daily procedures.

Skills

Detail oriented

Ability to travel

Willingness to relocate

Education

Bachelor’s degree

Bachelor’s degree in related field (business, accounting, finance, economics, management, marketing)

Tools

Microsoft Office Suite

Job description

Grow Your Career. Impact Lives. Shape the Future of Consumer Finance. At Regional Finance, growth is more than a strategy. It's an opportunity for our people to thrive. Over the past several years, we have expanded significantly, creating new career paths, leadership opportunities, and professional development experiences across our organization. As a proud NYSE-listed company, we serve more than half a million active customers through a network of 360+ branches across 20 states and a rapidly growing digital platform. With approximately $2.1 billion in net finance receivables, nearly double our position in 2020, our momentum reflects both the strength of our business and the dedication of our team. If you're passionate about helping people, driven by growth, and excited to contribute to a company transforming the future of consumer finance, we invite you to join our team and build something meaningful with us.

Job purpose

The purpose of the Branch Manager Trainee position is to assist the Branch Manager to learn the consumer finance business, RMC's business practices, and to prepare to manage a branch office. The position is designed to develop the needed skill set to run a branch but also includes training on how to effectively manage people. The Branch Manager Trainee will perform in accordance with RMC's Mission, Vision and Shared Values.

Duties and responsibilities

• Completion of 15-month technical and soft skill training program in preparation for a Branch Manager role.
• Subject matter expert in RMC personal loan product offerings; uses knowledge to present loan solutions to current and potential customers that help them achieve their financial goals.
• Assist in developing marketing strategies to increase branch’s loan portfolio and enhance profitability.
• Establish and build customer relationships through delivering exceptional service.
• Utilize RMC account management practices to assist delinquent customers.
• Transport money and deposits to and from bank.
• Complete training program within the time set forth by the Training Department.
• Attend required in person training at offsite locations.
• Complete weekly progress report and work with management to develop, communicate, and track daily/weekly/monthly goals.
• Report, manage, and maintain branch standards on all aspects of delinquency.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Close loans as directed by manager.
• Manage all branch-to-customer communications via mail.
• Process loan product applications.
• Work with manager to ensure proper open and close procedures completed daily for branch.
• Assist in development of new and maintenance of current business to business contacts.
• Other duties as assigned by leadership.

Minimum Qualifications

• Bachelor’s degree
• Experience with Microsoft Office Suite products
• Detail oriented
• Must pass drug screen, criminal and credit background checks
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage
• Willingness to relocate for career advancement
• Ability to travel

Preferred Qualifications

• Bachelor’s degree in related field (business, accounting, finance, economics, management, marketing)
• Bilingual
• Leadership roles in collegiate activities
• Community involvement

Critical Competencies

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
• Thrives in a pay for performance atmosphere.
• Proven ability to multi-task.
• High degree of integrity.
• Confidence.
• Sales mentality.
• Adaptable to an ever changing environment.
• Desire for career advancement.
• Problem solving skills.

Company Culture

Founded in 1987, Regional Finance provides services to 500,000 plus customers annually and provides employment for over 2000 team members and growing. We place an emphasis on making a meaningful difference in peoples’ lives by bringing a personal touch to finances and a commitment to diversity, equity, and inclusion that creates a work environment where all employees have a sense of belonging. Team members will have the opportunity to give back to their communities through our outreach program, Regional Reach, that services many organizations throughout the year such as the American Heart Association. Regional Finance is continuously expanding with future plans to become a national brand. Whether you are looking for a job in finance, customer service or even a management role, there are many opportunities for advancement within our company.

Benefits

• Team members will have an incredible benefits package, including but not limited to a comprehensive medical, dental, and vision plan, 401k plans with a company match, and PTO and paid holidays.
• We offer a variety of incredible benefits, including but not limited to a comprehensive medical, dental, and vision plan, 401(k) plans with matching company contributions, PTO and paid holidays, paid parental leave and an employee assistance program for mental health and counseling.
• At Regional Finance, we care about each other, our customers, and our communities and look for each Team Member’s strengths to meet our shared goals.

Notice to California Applicants

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf Regional Management Corp Consumer Privacy Policy | Regional Finance Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.