Branch Manager Trainee

Orkin; Grand Rapids (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Company vehicle with gas card

Medical, dental, vision insurance

401(k) with match

Paid vacation, holidays, sick leave

Job summary

Orkin is seeking a Branch Manager in the Grand Rapids area to lead a high-performance team and drive revenue growth while delivering top-tier pest management services. The role emphasizes leadership development, customer satisfaction, and community impact.

You will manage operations, mentor staff, and align with an industry leader with extensive training and a strong compensation package.

Qualifications

• Experience in sales or client-facing roles preferred.
• Strong communication and relationship-building skills.
• Ability to lead and develop a team.
• Must have a valid driver's license and clean driving record.
• Pesticide license/certification may be required or trained.

Responsibilities

• Lead a high-performance team to deliver top-tier service.
• Drive revenue growth and achieve financial targets.
• Recruit, train, and coach staff to meet goals.
• Relocate within the region after training period (6–9 months).
• Oversee operations with P&L awareness and growth investments.

Skills

Sales experience

Effective communication

Customer focus

Leadership potential

Driver’s license

Team development

Education

High School Diploma or equivalent

Job description

We’re the Industry Leader Because of Leaders Like You. When you’re an Orkin Branch Manager, you’re the leader cultivating a team to deliver top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Branch Manager position is for those who thrive on the challenge of growing a high-performance business and team. Your competitive drive enables you to meet and exceed financial performance goals, and your desire to build a team helps you cultivate an exceptional work environment. You can take pride in your entrepreneurial skills that lead to business growth while being supported by the industry leader. And you can earn your way to an annual rewards trip honoring top performers. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay starting at $85K, and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession-resistant.

Responsibilities

As a Branch Manager, you’ll be a leader in a high-performance culture. Extensive training will prepare you to apply business acumen to revenue growth through achieving the highest customer satisfaction. Equally important is cultivating an employee culture that motivates performance, supports personal growth, and inspires exceptional service. In addition to playing a key role in business success and professional development, Branch Managers also contribute to community service that improves the places where we live and work.

You will…

• Assume leadership of an entire operation upon completion of training
• Demonstrate your proven track record of leadership development of others, to include field evaluations, addressing coaching opportunities and training
• Exemplify a service mindset to deliver customer retention results
• Inspire your team to deliver top-notch service, accept constructive feedback, and commit to continual improvement
• Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results
• Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth while balancing expense margins
• Recognize and develop talent during recruitment, selection, and training across sales, service, and customer service staff, including management
• Be willing to relocate to an open location within the region after 6-9 months of required training

What type of benefits will you receive?

• Competitive earnings and a company vehicle with gas card
• Company-provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry-leading, quality, comprehensive training program

Why should you choose Orkin?

Founded in 1901, Orkin is a global residential and business service provider that provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management Industry is growing - and is a recession-resistant line of business. You have a service-oriented mindset that leads you to build loyalty and trust with clients. You hold yourself responsible for commitments. You value being part of a team. You want to join a company that supports the community. Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA.

Qualifications

What do you need to be successful?

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver’s license required with a good driving record
• Ability to pass a drug screen and background check is required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Safely use a ladder within the manufacturer's weight capacity
• Lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl
• Wear personal protective equipment (PPE), which sometimes requires an OSHA-compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer