Branch Manager-(Spring Lake, MI)

Huntington National Bank; Spring Lake (MI); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Huntington National Bank in Spring Lake, Michigan, seeks a Branch Manager to lead branch operations, drive sales goals, and enhance customer relationships. The ideal candidate will have experience in retail sales leadership or a Bachelor's Degree, and excel in team development and customer service.

This role focuses on empowering colleagues, managing high-value customer portfolios, and ensuring compliance with operational policies. Flexible workplace arrangements may be available for qualified candidates.

Qualifications

• Minimum of one year in a goal-driven retail sales leadership role.
• Ability to lead branch sales, service, and financial performance.
• Excellent verbal and written communication skills.

Responsibilities

• Managing a portfolio of high-value customers.
• Leading team to provide excellent customer service.
• Maintaining knowledge of products and services.

Skills

Sales leadership

Customer service

Process management

Team development

Communication skills

Technology proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for the management of the branch; leading all facets of sales, service and operations; coaching on existing processes; leading the team in achieving budgeted production goals; acquiring new consumer and business customers; initiating referrals to partners; deepening all existing customer relationships proactively driving business inside and outside of the branch; and being responsible for consistent business development and calling program.

Responsibilities

• Managing portfolio of high‑value consumer and business customers.
• Leading the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
• Leading team to provide excellent customer service and effectively resolve customer issues.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educating team on all products, services, technology, and policies.
• Maintaining active involvement in the community and developing key business and community relationships.
• Developing key internal partnerships to drive business in the market area.
• Actively overseeing the recruitment/hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.
• Garnering resources required to support the team.
• Managing overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understanding branch sales, service, operations and financial performance.
• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication, and presentation.
• Performing other duties as assigned.

Basic Qualifications

• High School Diploma or GED and minimum of one year or more in a goal‑driven retail sales leadership role, or a Bachelor’s Degree.
• Must be subject to a background check and fingerprinting as required by NMLS regulations.

Preferred Qualifications

• Bachelor’s Degree and previous management experience.
• Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.
• Ability to develop, influence, inspire and motivate colleagues to increase retention.

Exempt Status

Yes – not eligible for overtime pay.

Workplace Type

Office. Some positions may be eligible for a flexible work arrangement, combining in‑office and work‑from‑home. Remote roles may have the opportunity to come together in our offices for moments that matter and will be provided by the hiring team.

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice.