Branch Manager - San Diego

Verde Property Services; Santee (CA); Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Gabriel Group is seeking a Branch Manager in California to oversee operations, finance, and personnel for our landscaping division. The role focuses on achieving branch profitability, maintaining client relationships, and leading a team of Account Managers and Production staff.

The successful candidate will supervise dispatch, budgeting, and quality control while ensuring regulatory compliance and safety across properties.

Formación

• 7–10 years of progressive experience in commercial landscape operations.
• 3+ years in a branch-level or senior operations leadership role, including managing managers.
• Proven experience managing a P&L, labor budgets, and operational metrics.

Responsabilidades

• Verify dispatch, maintenance, and quality standards across the branch per company standards.
• Visit properties regularly to ensure crews perform right work at the right place with quality standards.
• Own the branch P&L, including revenue, gross margin, labor, overtime, materials, and equipment costs.

Conocimientos

Maintenance operations knowledge

Excel & Outlook proficiency

Bilingual English/Spanish

P&L awareness

Educación

Associate or Bachelor’s in horticulture/landscape management/business

Herramientas

Aspire/landscape software

Microsoft Excel

Outlook

Descripción del empleo

• Base Pay $120,000.00 - $160,000.00 / Year
• Job Category LANDSCAPING, BRANCH MANAGER
• Employee Type Full-Time Exempt
• Required Degree NONE
• Manage Others Yes

Description

ESSENTIAL FUNCTIONS

Operational Oversight

• Verify that dispatch, rotational maintenance, and quality standards are carried out across the branch per company standards.
• Visit properties regularly to confirm crews are performing the right work in the right place and that quality meets client and Verde standards.
• Ensure every property in the branch is audited on a recurring basis for quality, rotation adherence, and scope compliance.
• Review Account Manager and Production Manager performance against operating standards and address gaps promptly.
• Ensure property maps, rotations, and job information are kept current in company systems.
• Own the branch P&L, including revenue, gross margin, labor, overtime, materials, and equipment costs.
• Build the annual branch budget and forecasts with Finance and the Regional Vice President; ensure accurate job costing.
• Hold Account Managers accountable for labor performance against budget.
• Manage overtime and staffing levels to budget.
• Support collections by making sure client issues that hold up payment are resolved.
• Participate in financial reviews and present branch results, variances, and corrective actions.

People & Safety

• Hire, train, coach, and evaluate Account Managers; approve hiring and personnel actions recommended by Account Managers for their teams.
• Make quality hiring decisions and build bench strength by developing Production Managers and Crew Leaders into future leaders.
• Carry out performance management for direct reports, including regular one-on-ones, scorecard reviews, recognition, and corrective action in partnership with HR.
• Enforce Verde safety programs, training, and incident reporting across the branch in line with OSHA and Cal/OSHA requirements.
• Partner with HR on staffing plans, onboarding, leave administration, and documentation.

Client Retention & Growth

• Maintain relationships with key clients and property management companies alongside the Account Manager.
• Lead the response to escalated complaints and termination notices, including recovery plans.
• Support enhancement and renewal sales with Account Managers and the sales team.

Compliance & Facilities

• Ensure compliance with applicable employment and wage/hour law, including meal and rest breaks, overtime, and accurate timekeeping.
• Manage yard, facility, fleet, and equipment needs with support teams; ensure equipment is maintained, inspected, and used according to policy.
• Keep required permits, business licenses, and pesticide and water-use certifications current for the branch.
• Maintain audit-ready documentation and follow company policies and procedures.
• Perform other duties as assigned.

KEY PERFORMANCE INDICATORS

Performance is measured in the following areas and reviewed on the branch scorecard and in the annual appraisal. Specific measures and targets are set annually and may be tied to the Verde bonus program.

Requirements

Education & Experience

• Associate or bachelor’s degree in horticulture, landscape management, or business preferred; equivalent industry experience considered.
• 7–10 years of progressive experience in commercial landscape operations.
• 3+ years in a branch-level or senior operations leadership role, including managing managers.
• Proven experience managing a P&L, labor budgets, and operational metrics.
• Experience with enhancement, irrigation, and arbor operations preferred.

Knowledge & Skills

• Deep knowledge of maintenance operations: rotations, crew scheduling, labor budgeting, irrigation, and plant health.
• Ability to read and act on financial statements and job-cost reports.
• Working knowledge of applicable employment, wage/hour, and safety requirements.
• Proficiency with Aspire (or similar), Microsoft Excel, and Outlook.
• Strong coaching and accountability skills; bilingual English/Spanish preferred.

Licenses & Certifications

• Valid driver’s license and a clean driving record.
• Landscape Industry Certified (LIC), ISA, QAL, or QAC certification preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Regular walking of job sites on uneven terrain, slopes, and stairs; frequent bending, kneeling, and reaching.
• Lift and carry up to 50 pounds; drive company vehicles daily between the yard and job sites.
• Outdoor work in heat, cold, sun, dust, and pollen; exposure to equipment noise and landscape chemicals with required PPE.
• Early starts are required to attend morning dispatch; additional hours during storms, emergencies, and peak season.
• Combination of office and field work, with regular travel between branch locations and job sites.

Summary

The Branch Manager owns the full performance of the branch: profitability, client retention, safety, compliance, and people. The branch may include maintenance, enhancement, irrigation, and arbor operations, as applicable. The role’s primary job is making sure the branch operating system runs as designed every day, not just that work gets done, and correcting gaps quickly.

This is a field-based leadership role. The Branch Manager is expected to be present in the yard and on properties regularly, verifying performance firsthand rather than relying on verbal reports.