Branch Manager - London, KY

Franklin County Chamber; London (KY); On-site; USD 54,000 - 59,000; Full time

Job summary

1st Franklin Financial Corporation in Kentucky is hiring a Branch Manager to lead branch staff, drive growth, and deliver exceptional customer service.

You will oversee loan approvals within authority, manage the budget, recruit and develop staff, and ensure compliance with licensing and audit requirements.

Candidates should have 1–2 years in financial services, strong interpersonal skills, and proficiency with MS Office; a valid driver's license is required.

Qualifications

• High School Diploma or equivalent.
• Must work onsite at the branch; working from home is not permitted.
• Regular travel, including overnight travel, is required.
• 1–2 years' experience in financial services dealing with customers and managing staff.
• Ability to meet licensing requirements of various States and Federal regulators.
• Advanced interpersonal relationship skills across diverse settings.
• Ability to maintain confidential information.
• Action and results oriented.
• Proficient with MS Office Suite.
• Must possess a valid driver's license and be able to operate a vehicle.

Responsibilities

• Develops branch growth, profitability goals and objectives.
• Manages loans including approvals within delegated authority.
• Maintains branch delinquency control and engages with delinquencies.
• Develops and maintains the branch budget.
• Delegates daily tasks for solicitation of new and existing customers.
• Oversees personnel management including recruitment, hiring, termination, and salary decisions.
• Exemplifies impeccable customer service at all times.
• Ensures timely and effective communication to all branch employees.
• Follows up on audit results and recommendations.

Skills

Interpersonal skills

Customer service

Leadership

MS Office

Education

High School Diploma

Driver's license

Tools

MS Office Suite

Job description

Join the 1st Franklin Financial team as aBranch Manager.

Salary: $54,000 - $58,749 annually

This position works closely with the staff to build relationships and identify the needs of customers in a timely manner. The Branch Manager coordinates the activities of the staff and provides leadership. The BM interviews customers using advanced interpersonal skills. This individual utilizes professionalism, patience, curiosity, and a results-oriented manner to perform responsibilities.

Principal Accountabilities and Key Activities

• Develops and assures that Branch growth, profitability goals and objectives are met
• Manages all loans including, approval of customer loans and sales finance contracts within delegated authority for lending limits
• Maintains Branch delinquency control and personally engages with delinquencies as appropriate
• Develops and maintains Branch budget
• Delegates the daily assignments of solicitation of new and existing customers
• Oversees personnel management including, recruiting talent, hiring, termination, disciplinary actions, and salary administration
• Exemplifies and expects that impeccable customer service is always maintained
• Ensures that communication is disseminated in a timely and efficient manner to all Branch employees
• Follows up on all Audit results & recommendations

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Regular travel, including overnight travel, is an essential function of the position
• Minimum one to two (1-2) years' experience in financial services dealing with customers and managing staff personnel
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Must possess a valid driver's license and the ability to operate an automobile (unless there is no Assistant Branch Manager who can perform this function, then having a valid driver's license and the ability to operate an automobile is an essential job function)

About Us:

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 375 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

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