Branch Manager – Lending & Customer Growth

Community Choice Financial Family of Brands; Tempe (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Community Choice Financial Family of Brands seeks a General Manager to lead a high-volume consumer lending branch. You will oversee daily operations, drive sales of short-term credit and financial products, and ensure strict compliance with federal and state regulations.

Responsibilities include managing and coaching team members, monitoring branch performance, handling cash controls, resolving escalated customer issues, and maintaining accurate reporting.

Qualifications

• Experience leading a high-volume branch or similar operation.
• Solid knowledge of federal and state lending regulations.
• Proven ability to coach and develop a team while achieving sales targets.

Responsibilities

• Oversee daily branch operations and service delivery.
• Drive sales of short-term credit and other financial products.
• Ensure strict compliance with applicable regulations and reporting.
• Manage and coach team members to maximize performance.
• Monitor branch performance and adjust strategies as needed.
• Maintain accurate cash controls and financial reporting.
• Resolve escalated customer issues with integrity and professionalism.

Skills

Leadership

Regulatory compliance

Customer service

Operations management

Cash handling

Job description

Community Choice Financial Family of Brands seeks a General Manager to lead a high-volume consumer lending branch. You will oversee daily operations, drive sales of short-term credit and financial products, and ensure strict compliance with federal and state regulations.

Responsibilities include managing and coaching team members, monitoring branch performance, handling cash controls, resolving escalated customer issues, and maintaining accurate reporting.