Branch Manager — Lead Customer-Centric Banking Team

The-Fnb-Community-Bank; Vandalia (IL); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Health, disability, and life insurance

401(k) employer-matched retirement

Paid time off and holidays

Paid parental leave

Professional membership opportunities

Job summary

The FNB Community Bank is seeking a Branch Manager for the Vandalia Main Office to lead a large team, optimize customer service, and ensure vault/cash operations run smoothly. You will drive compliance, financial performance, and staff development.

Responsibilities include overseeing tellers, customer service reps, and universal bankers, while maintaining regulatory standards and community engagement. Strong leadership and strategic planning are essential for success.

Qualifications

• Minimum 6–8 years in banking with managerial experience.
• Strong knowledge of regulatory requirements and compliance standards.
• Excellent communication and interpersonal skills.
• Ability to develop and implement strategic plans.

Responsibilities

• Lead branch team and oversee Customer Service Reps, Tellers, and Universal Bankers.
• Ensure high-quality customer service and resolve issues promptly.
• Oversee vault transactions and cash ordering.
• Monitor branch performance metrics and compliance with policies.
• Represent the bank in community activities.
• Develop and implement strategies to achieve financial targets.
• Maintain confidentiality and integrity.

Skills

Branch leadership

Retail banking operations

Customer service excellence

Regulatory compliance

Team development

Strategic planning

Cash handling & vault oversight

Education

Bachelor's degree in business, accounting, or related field

Job description

The FNB Community Bank is seeking a Branch Manager for the Vandalia Main Office to lead a large team, optimize customer service, and ensure vault/cash operations run smoothly. You will drive compliance, financial performance, and staff development.

Responsibilities include overseeing tellers, customer service reps, and universal bankers, while maintaining regulatory standards and community engagement. Strong leadership and strategic planning are essential for success.