Branch Manager - Jackson TN

0101 The Huntington National Bank; Chicago (IL); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

The Huntington National Bank in Chicago is seeking a Branch Manager to lead all facets of sales, service, and operations at the branch. You will coach the team, drive production goals, and deepen customer relationships through proactive referrals and community engagement.

Responsibilities include managing a portfolio of high-value consumer and business clients, overseeing hiring, and ensuring compliance while delivering outstanding service.

Qualifikationen

• Experience leading branch teams in sales, service and operations.
• Strong communication and coaching skills.
• Ability to build referrals and partnerships within the community.

Aufgaben

• Manage portfolio of high-value consumer and business customers.
• Lead branch sales, service, and operations to meet budgeted goals.
• Coach and develop team, oversee hiring and onboarding.
• Refer customers to partners to meet needs and deepen relationships.
• Ensure adherence to policies and regulatory requirements.
• Drive community engagement and business development.

Kenntnisse

Portfolio management

Sales leadership

Customer service

Team leadership

Banking knowledge

Ausbildung

Bachelor's Degree

High School Diploma or GED

Jobbeschreibung

Description Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.

Duties & Responsibilities

• Managing portfolio of high value consumer and business customers.
• Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
• Leading team to provide excellent customer service and effectively resolve customer issues.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educates team on all products, services, technology and policies.
• Maintaining active involvement in the community, and develops key business and community relationships.
• Developing key internal partnerships to drive business in market area.
• Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington's culture.
• Garnering resources required to support team.
• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understanding branch sales, service, operations and financial performance.
• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
• Performing other duties as assigned.

Basic Qualifications

• High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.

Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Preferred Qualifications

• Bachelor's Degree and previous management experience.
• Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.
• Ability to develop, influence, inspire and motivate colleagues to increase retention.

Exempt Status and Workplace Type

• Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes
• Workplace Type: Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Immigration and Eligibility

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Visit Huntington's Career Web Site for more details.

Welcome to Huntington!

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes we do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you'll apply to join our team. If you'd like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout

Accessibility and Reasonable Accommodations

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Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds.

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