Branch Manager III

Civista Bancshares, Inc.; Sandusky (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Civista Bank in Ohio seeks a dynamic Branch Manager III to lead the Retail branch, driving sales, operational excellence, and community engagement. You will guide banking operations, develop staff, and foster client relationships to achieve financial targets and strengthen Civista's community impact.

The role emphasizes team development, strategic planning, and cross-collaboration with partners to deliver comprehensive financial services and solutions.

Qualifications

• Requires strong sales, business development and leadership capabilities.
• 4 years’ experience in retail or branch banking environment is required.
• Knowledge of regulatory requirements and compliance standards for small business banking.
• Must maintain partnerships with community and civic organizations.

Responsibilities

• Provide daily leadership, coaching, training and evaluations to achieve an exceptional customer experience and branch goals.
• Develop and maintain a portfolio of small business customers through on-site visits, networking and community engagement.
• Deepen relationships with business owners; open new accounts, secure deposits, and cross-sell to gain full client relationships.
• Collaborate with internal partners to meet client needs and refer to treasury, merchant services, private banking and wealth partners.
• Develop consumer relationships; expand branch and market share and Civista brand presence.
• Create and execute annual strategic plans to meet monthly sales and operational goals.

Skills

Sales experience

Business development

Team leadership

Regulatory compliance

Community partnerships

Education

High School diploma or equivalent

Associate or Bachelor’s Degree preferred

Job description

Description

Position Purpose:

Civista Bank is seeking a dynamic and experienced Branch Manager. The ideal candidate will have a strong background in banking operations, leadership, and business development. The BMIII will manage and lead all aspects of the Retail branch while meeting and exceeding sales goals and financial targets for their branch. The BMIII demonstrates Civista Bank’s mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Key Accountabilities, Responsibilities and Expectations:

• Daily leadership in team and personal development through coaching, training, and performance evaluations to achieve an exceptional customer experience and meet branch goals.
• Proactively develop and maintain a portfolio of small business customers through on-site client visits, networking, and active community engagement.
• Deepen existing relationships with business owners and their associates. Open new accounts, secure deposits, and strategically cross sell to gain the full client relationship.
• Actively collaborate with internal partners to ensure the client’s specific needs are met. Provide referrals to treasury management, merchant services, private banking, wealth, and other Bank partners.
• Develop new and maintain existing consumer relationships. Collaboration with partners to expand branch and market share while growing the Civista brand.
• Create and execute an annual strategic plan through analysis and critical thinking, while adjusting to market conditions and trends to achieve monthly sales and operational goals.
• Conduct interviewing and hiring of Retail branch team in conjunction with the Assistant Branch Manager and the Regional Manager.
• Stay up to date on Bank products, services, and regulatory requirements.
• All other duties as assigned and any activities that support the key accountabilities.

Requirements

Qualifications, Knowledge and Skills:

• High School diploma or equivalent required.
• Associate or Bachelor’s Degree preferred
• Proven success in sales, business development, and team leadership.
• 4 years’ experience in retail or in branch banking environment.
• Knowledge of regulatory requirements and compliance standards related to small business banking.
• Maintain strong partnerships with community & civic organizations.

Physical Requirements:

• Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
• Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
• Work involves lifting and moving files of up to 50 lbs.
• Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
• Work involves some travel to attend meetings, training, and so forth.

EOE - Race/Sex/Disability/Veteran

This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.