Branch Manager I

Tri Counties Bank; North Carolina; On-site; USD 60,000 - 72,000; Full time

Job summary

Tri Counties Bank is seeking a Branch Manager I in North Carolina to lead daily branch operations, drive sales, manage risk and deliver exceptional customer service. The role requires strong leadership, lending knowledge, and regulatory compliance within an on-site environment.

Posting notes indicate a salary range of $60,000 to $72,000 annually with incentive opportunities, commensurate with experience and location.

Qualifications

• High school diploma or GED required; undergraduate degree preferred.
• Ability to lead and direct others in a branch setting.
• Outbound business calling experience preferred.
• Experience in a personal banker role preferred.
• Excellent verbal and written communication skills.
• Knowledge of consumer and commercial lending.
• Ability to be registered as an MLO in the NMLS.
• Proficient with personal computers and Windows-based programs.
• Knowledge of applicable banking regulations and policies.

Responsibilities

• Direct and coordinate branch activities to attain goals.
• Conduct daily team huddles and monitor performance.
• Provide prompt, friendly customer service and maintain quality.
• Ensure compliance with all operating and regulatory guidelines.
• Develop and implement branch marketing and business plans.
• Profile customers to expand banking relationships and generate referrals.
• Collaborate with Business Banking Officers for local development.
• Oversee recruitment, training, and staff development.
• Authorize credits and overdrafts within approved authority.
• Operate within annual budget and manage expenses.

Skills

Leadership & direction

Outbound calling

Customer service

Verbal & written communication

Lending knowledge

Mortgage loan origination (NMLS)

PC skills / Windows

Policy & regulatory compliance

Education

High school diploma or GED

Undergraduate degree preferred

Job description

Job Category: Production / Branch Banking

Requisition Number: BRANC007754

• Posted : October 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Come to work for a company you can be proud to represent...and enjoy fantastic, comprehensive benefits.

The hiring range for the Branch Manager I is $60,000 to $72,000 annual salary and includes incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

POSITION SUMMARY

The Branch Manager directs and coordinates branch activities personally or through branch staff to attain branch goals, including identifying financial solutions, customer service, proper credit quality and risk management. Maintains a customer-driven financial solutions and service environment.

MAJOR RESPONSIBILITIES

• Conducts daily team huddles at the beginning and end of each day.
• Proactively plans, controls and directs branch activities towards attaining branch goals included but not limited to profiling, tele-consulting and business calling efforts.
• Provides prompt, efficient and friendly service to customers.
• Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss Policy.
• Ensures branch successfully passes annual reviews and audits.
• Monitors loans, deposits, referrals to business partners, and fee income production.
• Develops and implements branch specific marketing plans.
• Profiles existing customers to maintain and expand banking relationships. Profiles prospective customers to develop new business. Maintains a database of active prospects.
• Partners with Business Banking Officer to develop a local area business development program.
• Partners with CRA/Fair Lending Officer on business opportunities related to community development and CRA lending.
• Works with Human Resources to determine recruitment sources.
• Administers HR policies and procedures and is responsible for training and developing staff to assure skills for assigned position.
• Makes consumer and small business loans within lending authority. Approves credits and overdrafts within overdraft authority.
• Operates within assigned annual budget guidelines and expense controls.
• In-Store branch manager maintains a professional working relationship with store’s management to create a team effort.
• In-Store branch manager actively manages and adheres to PA and aisle visitation schedules.

OTHER RESPONSIBILITIES

• Represents Bank in community and civic affairs.
• Conducts branch sales meetings.
• Appoints an officer or a senior staff member to assume branch responsibilities when both Branch Manager and Assistant Branch Manager are absent.
• Ensures branch compliance of audit and regulatory procedures. Adheres to compliance guidelines.
• Maintains a current understanding of and complies with regulations that include but are not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, Reg B/Fair Lending, Reg Z/Truth in Lending, Reg DD/Truth in Savings, Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act and the SAFE Act.
• Maintains a broad knowledge of banking regulations related to deposit and consumer lending products.
• Ensures the branch FTE is properly allocated according to customer visitation patterns.
• Performs other work-related duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required, undergraduate degree preferred.
• Ability to lead and direct others.
• Outbound business calling experience preferred.
• Experience in a personal banker role preferred.
• Excellent verbal and written communication skills.
• Knowledge of consumer and commercial lending.
• Ability to be registered as a mortgage loan originator (MLO) in the Nationwide Mortgage License System and Registry (NMLS).
• Ability to utilize personal computers and Windows driven programs.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.

LEVEL DISTINCTION

• Grade is based on deposit balance, number of households, teller transaction and loan balance.

PHYSICAL REQUIREMENTS

• May be required to lift up to 25 pounds.

Company Profile

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability.

Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge-free ATMs nationwide.

AsCalifornia's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members.

Tri Counties Bank is an affirmative action and equal opportunity employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.