Branch Manager I

Ameris Bank; Normandy Village (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Ameris Bank in Florida seeks an experienced Branch Manager to lead a dynamic team and drive retail banking growth. You will oversee daily branch operations, sales, and service excellence while safeguarding assets and ensuring regulatory compliance.

Responsibilities include developing business, coaching staff, and representing the bank at community events to strengthen customer relationships and the brand.

Qualifications

• 3+ years of retail banking experience required.
• 1+ year of supervisory, leadership or mentoring experience required.
• Branch operations experience required.
• Cross selling experience required.
• Sales management and business development experience required.
• Consumer credit experience preferred.

Responsibilities

• Develop and execute weekly outside business development objectives to acquire commercial deposits. Track progress via CRM including calls, pipeline and conversions.
• Lead, train, coach, and evaluate a branch team to meet service and sales objectives.
• Oversee branch safety, security, audits, and compliance to protect assets and customers.
• Manage customer relationships and ensure outstanding service within the branch.
• Represent Ameris Bank at community events and in networking activities while upholding core values.

Skills

Leadership

Relationship building

Banking policies

Market analysis

Communication

PC proficiency

Google Docs & MS Office

Education

High school diploma

Bachelor’s degree in finance or related field

Job description

Responsibilities

• Complete weekly outside business development objectives by concentrating on commercial deposit account acquisition with warm prospects, existing customers, and centers of influence. Track weekly progress via CRM (customer relationship management) including business calls, pipeline and pipeline conversions.
• Implement strategy, assess and monitor performance, and motivate and manage a team to meet and exceed both service and sales objectives as outlined by bank leadership.
• Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team.
• Optimize the use of resources to meet operational needs of the branch.
• Demonstrate effective sales strategies to attract, expand, and retain customer relationships.
• Oversee the customer experience within the branch by assessing both customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence.
• Manage branch safety, security, and compliance.
• Protect against criminal or fraudulent activity, risk or exposure.
• Perform regular audits of vault and teller cash with proper documentation.
• Represent the bank in business development efforts and at networking and community functions while displaying professionalism.
• Ensure regular communication with bank leadership.
• Maintain a working knowledge of banking products, programs, services, and promotions.
• Lead trainings and staff meetings.
• Approve policy exceptions within authorized limits.
• May perform all sales and service functions of the branch as needed.
• Practice ethical sales behavior in accordance with the Bank’s Core Values of Integrity and Honesty.
• Always act in the best interest of the customer when offering additional products and services.

Required Knowledge, Skills, and Competencies

• Demonstrated leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing team.
• Ability to provide a high level of interactive service to others, building relationships, and addressing identified needs.
• Knowledge of banking policies and procedures.
• Ability to analyze local market, identify prospects, develop, and execute sales techniques and strategies.
• Strong written and verbal communication skills.
• Intermediate PC proficiency.
• Intermediate proficiency in Google Docs and Microsoft Office products.

Industry and Work Experience

• 3 or more years of retail banking experience required.
• 1 or more year of supervisory, leadership or mentoring experience required.
• Branch operations experience required.
• Cross selling experience required.
• Sales management and business development experience required.
• Consumer credit experience preferred.

Academic

• High school diploma or GED required.
• Bachelor’s degree in finance or related field preferred.

Benefits

• Medical, Dental and Vision Insurance
• American Bank absorbs a major portion of the cost of healthcare
• Eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan – Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups
• Banking Advantages for Employees:
  • Free Interest Checking
  • Free Safe Deposit Box
  • Free Money Orders, Travelers’ Checks and Cashier Checks
  • Discount on Mortgage Origination Fee
  • Free Online Banking and Free Unlimited Online Bill Payment
  • Employee Banking Perks

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.