Branch Manager I

SiteOne Landscape Supply; Coeur d'Alene (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Product Discounts

Job summary

SiteOne Landscape Supply is seeking a Branch Manager to lead a high-performing team and drive branch operations, safety, and financial growth. You will mentor associates, ensure top customer service, and translate data into action.

The role emphasizes strategic planning, employee development, and collaboration with area leadership to exceed revenue and satisfaction goals. A background in retail/wholesale landscape supply is preferred.

Qualifications

• Minimum 4–7 years of managerial experience including leadership and team building.
• Understanding of sales and operations planning, demand forecasting, and integration of demand and supply plans.
• Excellent communication, customer service and leadership skills.
• Willingness to learn new technologies and lead adoption across the team.
• Working knowledge of business accounting and P&L statements.
• Knowledge of market preferences, competition, regulations, and industry trends.
• Higher education degree preferred; high school or equivalent required.

Responsibilities

• Lead a team and recruit top talent; coach for high performance and career development.
• Train branch staff in customer value best practices and drive customer-centric culture.
• Maintain safety standards and promote a strong safety culture.
• Analyze operating and financial data to identify trends and root causes.
• Set goals and monitor metrics to drive performance and growth.
• Collaborate with leadership to implement technology changes affecting performance.

Skills

Managerial experience

Leadership

Sales & operations planning

Demand forecasting

Communication skills

Learn new technologies

P&L understanding

Market knowledge

Education

Higher education degree preferred

High School or equivalent

Tools

P&L analysis tools

Job description

Company Overview

SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces - from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

The Branch Manager is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. This role works in collaboration with area leadership to meet or exceed goals set forth in terms of revenue, customer satisfaction, and associate succession planning.

What you'll do:

• Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and to facilitate their long-term career development at SiteOne.
• Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
• Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training and executing policies.
• Thoroughly understand and translate company operating and financial data and be able to quickly identify business trends and determine root causes
• Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives. Implement area strategy and develop a complimentary branch strategy to achieve excellent performance, growth, and customer value.
• Use/Analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions
• Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation

*For roles in CA, a Pest Control Dealer Designated Agent (DDA) License is required (or selected candidates must obtain License within 120 days of hire).

Skills We Are Seeking

• 4 to 7 years of managerial experience including leadership, issue management, motivation and team building preferred
• Understanding of sales and operations planning process, demand forecasting and integration of demand plans and supply plans
• Excellent communication, customer service and leadership skills
• Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
• Working knowledge of business accounting and P&L statements
• Knowledge of market preferences, competition, regulations, and industry trends
• Higher education degree preferred
• High School or equivalent required

Compensation & Benefits:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.