Branch Manager - Echo Park/Siver Lake, Los Angeles CA, Assistant Vice President

Citi; New York (NY); Sur place; USD 76 000 - 115 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k)

Life insurance

Wellness programs

Paid time off

Résumé du poste

Citi is seeking a Branch Manager in Los Angeles as part of the consumer sales team. This on-site role leads a staff to grow sales and loyalty, while aligning with the broader consumer sales strategy and risk controls.

The ideal candidate brings 5–8 years in banking or finance, proven team leadership, and strong communication skills to drive branch performance and customer satisfaction.

Qualifications

• 5-8 years of relevant experience.
• Experience in banking or financial industry preferred.
• Proven experience managing teams.
• Strong written and verbal communication skills.

Responsabilités

• Administer branch sales, service, and HR.
• Lead staff to align priorities and maintain high customer service.
• Plan and budget to meet annual branch goals.
• Hold daily huddles to share goals and strategies.
• Monitor branch performance and drive customer satisfaction.
• Oversee controls and compliance to manage risk.
• Identify training needs and develop staff career plans.
• Recruit staff across sales and operations and onboard.
• Assess risk in business decisions and ensure ethical standards.

Connaissances

Leadership

Team management

Communication

Analytical thinking

Formation

Bachelor's Degree

Description du poste

Branch Manager - Echo Park/Siver Lake, Los Angeles CA, Assistant Vice President

Job Req Id:

261003166

Location(s):

Los Angeles, California, United States

Job Type:

On-Site/Resident

Posted:

Oct. 19, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams.

Responsibilities

• Administer branch sales, service, control and management of human resources
• Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
• Execute planning and budgeting activities to ensure branch annual goals are met
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
• Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 5-8 years of relevant experience required
• Previous experience in banking or financial industry preferred
• Proven experience managing teams
• Consistently demonstrates clear and concise written and verbal communication skills
• Consistently demonstrates analytic skills

Education

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group

Consumer Sales

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Job Family

Branch Sales

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Time Type

Full time

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Primary Location

Los Angeles California United States

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Primary Location Full Time Salary Range

$76,480.00 - $114,720.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• and wellness programs

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

• planned time off (vacation)
• unplanned time off (sick leave)
• and paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com.

Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date

Oct 26, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right (opens in new window)

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window). View Citi’s EEO Policy Statement (opens in new window) and the Know Your Rights poster.