Branch Manager - Corydon Plaza

Regions Bank

Corydon (IN)

On-site

USD 62,000 - 81,000

Full time

8 hours ago
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Benefits offered by this job

401K with Company Match
Medical, Dental and Vision Benefits
Paid Vacation/Sick Time
Parental Leave
Employee Assistance Program
Health Savings Account
Disability Benefits
Life Insurance

Job summary

Regions Bank in Corydon, Indiana is seeking a Branch Manager who will lead a small to moderate team, drive revenue growth, and ensure a high level of customer service while maintaining compliant branch operations.

You will coach staff through Regions' sales process, recruit and develop talent, and build strong relationships with customers and business partners to help clients reach their financial goals; licensing expectations are in place.

Qualifications

  • 3 years of Financial Services, sales, or sales management experience.
  • Expected to obtain active Life Insurance License within 12 months and maintain continuing education for licensing requirements.
  • Ability to work on Saturdays as needed.

Responsibilities

  • Lead a branch team to generate new revenue and meet sales goals.
  • Oversee branch operations and ensure quality and compliance.
  • Coach and develop staff through Regions' sales process.
  • Educate customers on Regions' products and services.
  • Recruit and hire for the branch; manage relationships with partners.

Skills

Leadership
Communication
Customer service
Time management
Problem solving
Coaching

Education

High School Diploma or GED

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch.

Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate that is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service.

Primary Responsibilities
  • Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
  • Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
  • Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
  • Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners
  • Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
  • Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance
  • Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
  • Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
  • Manages recruiting and selection process for assigned branch
  • Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
  • Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements
  • High School Diploma or GED
  • Three (3) years of Financial Services, sales, or sales management experience
  • Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements
  • Ability to work on Saturday as needed
Preferences
  • College degree
  • Life Insurance License
  • Supervisory experience within the Financial Services industry
  • Six (6) years of banking and/or lending experience
  • Six (6) years of relationship-based client consultation experience
Skills And Competencies
  • Ability to exhibit mastery of key advice, guidance, and education concepts
  • Ability to handle multiple priorities simultaneously
  • Ability to provide effective feedback and guidance
  • Excellent communication and customer service skills
  • Excellent leadership and problem-solving skills

This position may be filled at a higher level depending on the candidate's qualifications and experience level.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum

Job Range Target: $61,848.85 USD

Median

$80,797.50 USD

Incentive Pay Plans

This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
Location Details

Corydon Plaza

Location

Corydon, Indiana

Equal Opportunity Employer/including Disabled/Veterans
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