Branch Manager-Chattanooga, TN

100 Raymond James & Associates, Inc.; Chattanooga (TN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Retirement savings

Paid time off

Parental leave

Job summary

Raymond James & Associates, Inc. seeks a Branch Operations Leader to oversee day‑to‑day activities of a retail branch and service clients in the advisor's book of business.

You will attract, train, and retain Financial Advisors, oversee compliance, and drive profitability through strategic planning and performance management. You will manage daily office activities, supervise trading, and handle client communications while supporting growth through seminars and client events.

Qualifications

• Bachelor’s degree (B.A.) from four‑year college or university; minimum of three (3) years experience in a financial services firm.

Responsibilities

• Attracts, selects, orients, trains, and retains Financial Advisors (FAs) and support staff.
• Evaluates branch structure and strategic plan to promote efficiency and profitability.
• Ensures compliance with firm and regulatory policies and procedures.
• Supervises daily trading and other office activities; resolves client complaints.
• Develops and implements plans to meet office sales goals; facilitates seminars and events.

Skills

Client service

Regulatory compliance

Leadership

Staff training

Sales & marketing

Communication

Education

Bachelor's degree

Job description

Job Description Summary

Oversee the day‑to‑day operations of a Raymond James & Associates (RJA) retail branch. May service clients in his/her own book of business.

Essential Duties and Responsibilities

Attracts, selects, orients, trains, and retains Financial Advisors (FAs) and support staff. Continually evaluates branch structure and strategic plan, including future growth as needed, to promote overall efficiency and profitability while maintaining a commitment to excellent service. Responsible for compliance oversight and ensuring adherence to firm and regulatory policies and procedures. Supervises daily trading and other office activities. Documents and resolves client complaints. Performs reviews of client accounts. Develops and implements plans to meet office sales goals. Facilitates sales promotion activities such as seminars and luncheons/dinners. Develops and monitors office revenue and expense budgets. Informs FAs about new products and RJA managed underwritings. Participates in community affairs as a representative of the firm. May service clients in his/her own book of business. Performs other duties and responsibilities as assigned. Knowledge of Company’s working structure, policies, mission, strategies, and compliance guidelines. Economic and accounting principles and practices, the financial markets, banking, and analysis and reporting of financial data. Legal requirements and federal and state regulations related to employment. Skill in Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases. Preparing and delivering clear, effective, and professional presentations. Identifies the needs of customers through effective questioning and listening techniques. Ability to Continuously learn investment products, industry rules and regulations, and financial planning. Provide a high level of customer service. Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced work environment. Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels. Articulate reasons behind decisions. Keep all appropriate parties up‑to‑date on decisions, changes, and other relevant information. Establish and maintain effective working relationships with others. Identify problems, gather facts, and develop solutions.

Education / Previous Experience

Bachelor’s degree (B.A.) from four‑year college or university, and a minimum of three (3) years experience in a financial services firm, or an equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses / Certifications

SIE required provided that an exemption or grandfathering cannot be applied. Series 7 and 9 & 10 (or 8) required. Series 63 & 65, or 66 as required by state. Life, Health, and Variable Annuity Insurance Licenses. NFA Commodities License required if any commodities trading is done at the branch.

Education

Bachelor’s (Required)

Travel

Up to 50%.

Workstyle

Resident

Total Compensation

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Benefits

This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

Company Values & Culture

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client‑first, integrity, independence and a conservative, long‑term view. We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people‑first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive.

Equal Opportunity

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Company Overview

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, and has locations across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Culture Blueprint

Our people‑first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.