Branch Manager (9062)

American Welding and Gas, Inc.; Springfield (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Performance Incentives

Medical, Dental, & Vision Benefits

Company Paid Life Insurance

401(k) with Company Match

Paid Holidays and Time Off

Job summary

American Welding and Gas, Inc. seeks a Branch Manager for its Springfield, MO location. The ideal candidate will lead safety initiatives, oversee customer service, and manage branch personnel effectively. Responsibilities include ensuring deliveries meet standards and improving operational performance.

The role requires a Bachelor’s degree and previous management experience. Incentives include competitive pay, medical benefits, and a 401(k) plan. Join a collaborative environment where your contributions are valued.

Qualifications

• Bachelor’s degree or equivalent experience.
• Previous management experience.
• Intermediate level computer skills.
• Excellent communicator with strong leadership skills.
• Ability to work independently under pressure.

Responsibilities

• Lead and promote safety in the branch.
• Ensure customer deliveries meet expectations.
• Manage daily activities for cost-effective operations.
• Coordinate sales promotion activities.
• Oversee training and development of branch personnel.

Skills

Leadership skills

Communication skills

Management experience

Computer skills

Organizational skills

Education

Bachelor’s degree or equivalent experience

Job description

American Welding & Gas, Inc. is seeking an energetic, self-motivated candidate to fill a Branch Manager position at our Springfield, MO location.

Branch Manager Duties

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer’s need and solve it.
• Through management of sales, margins, and expenses, improve the operating income performance of the branch.
• Through management of the store ranking metrics, improve the branch’s store ranking.
• Review and understand monthly financial statements and adjust to improve performance.
• Coordinate activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquiries and ensure that issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
• Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company.
• Evaluate and monitor day-to-day activities of the branch to ensure cost effective operations and make changes to ensure same when required.
• Sell profitable sales growth to new and existing opportunities.
• Other duties may be assigned.

Branch Manager Qualifications

• Bachelor’s degree or equivalent experience.
• Previous management experience.
• Intermediate level computer skills.
• A team player who takes ownership, creates solutions and drives for results to get the job done.
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Strong leadership and relationship development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills: organized, efficient, and versatile.
• Excellent verbal and written communication skills.
• Goal oriented and self-motivated.

Incentives

• Competitive pay structure with Performance Incentives.
• Medical, Dental, & Vision Benefits with no waiting period.
• Collaborative environment where your input is valued daily.
• Company paid Life Insurance and Short-term & Long-term Disability.
• 401(k) Retirement Savings Plan with Company Match.
• Paid Holidays and Paid Time Off.

American Welding & Gas, Inc. is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.