Branch Manager

First National Bank of Pennsylvania; York (York County); On-site; USD 65,000 - 90,000; Full time

Job summary

First National Bank Of Pennsylvania’s York branch seeks a Branch Manager to lead sales and operations, expand customer banking relationships, and coach a branch team. The role emphasizes growth, service quality, and adherence to policy.

Responsibilities include market development, data quality, team coaching, and ensuring regulatory compliance while maintaining branch facilities to high standards. Strong leadership and customer focus are essential.

Qualifications

• Strong management and leadership capabilities for a front-line banking unit.
• Excellent verbal and written communication with customers and staff.
• Solid organizational, analytical and interpersonal abilities.
• Proven customer service orientation in a retail banking environment.
• Proficiency with computer and banking software applications.

Responsibilities

• Drive market and business development to grow new customer relationships.
• Coach and lead branch team to meet sales and service goals.
• Oversee daily branch operations and facility quality standards.
• Ensure compliance with audit, security, and regulatory requirements.
• Handle additional duties and projects as assigned.

Skills

Management skills

Communication skills

Organizational skills

Interpersonal skills

Customer service skills

PC/software proficiency

MS Word

MS Excel

MS PowerPoint

BA/BS preferred

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:

1400 Mount Zion Road. York, Pennsylvania. 17402.

Join our team. Make a difference - for us and for your future.

Position Title: Branch Manager

Business Unit: Retail

Reports to: Varies Based On Assignment

Position Overview:

This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities:

• Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.
• Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• BA or BS preferred.
• Experience in a related position.
• Knowledge of banking audit policies and procedures preferred.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

May require overnight travel for training purposes, particularly during onboarding

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.