Branch Manager

Forbo Movement Systems; Wood Dale (IL); On-site; USD 90,000 - 140,000; Full time

Job summary

Forbo Movement Systems in Wooddale, IL is seeking a leader to direct the Fabrication Department and oversee Customer Service on site and Field Service operations. You will ensure work meets delivery schedules and quality standards.

Responsibilities include scheduling Field Service and Fabrication, coordinating maintenance, handling quotes for capital expenditures, supervising staff, approving invoices, managing inventory, and coordinating safety and training. Equal opportunity employer.

Qualifications

• Bachelor's Degree; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience.
• Prior experience with managing a fabrication department.
• Customer service and technical service background very helpful.
• Demonstrated ability to exercise sound judgment and effectively supervise
• Excellent problem-solving, interpersonal and communication skills

Responsibilities

• Own scheduling of Field Service and Fabrication.
• Coordinate facility maintenance, including obtaining quotes and scheduling service calls
• Obtaining quotes and preparing analysis for any capital expenditures
• Human Resource oversight for the branch including responsibility for the Time and Attendance of all employees and other items which impact employment status
• Processing and approving material and supply invoices, shipping and receiving entry and other requirements through the Document Approval System
• Submitting all field service invoices in a timely manner
• Inventory management including the assignment of materials for fabrication, cycle counting and branch supplies, as needed
• Coordination and record-keeping for employee training, including but not limited to: policy and procedures, safety and quality
• Additional responsibilities as assigned

Skills

Leadership

Customer service

Communication

Supervision

Problem solving

Education

Bachelor's Degree

Job description

Since 1919, we at Forbo Movement Systems have been the specialists for high-quality conveyor and processing belts, versatile plastic modular belts, homogeneous conveyor belts, efficient power transmission belts and precise timing and flat belts. Our innovative solutions for production, material flow and logistics contribute significantly to the competitiveness of our customers. In addition to our focus on quality and innovation, we consistently focus on sustainability. Through continuous improvements, we also support the sustainability efforts of our customers.

About the Role

Direct the activities of the Fabrication Department at our Wooddale, IL branch to ensure that all work is completed in accordance with delivery schedules and quality standards. Oversee Customer Service function (if on site) and Field Service operations.

Tasks and Duties

• Ownership for scheduling of Field Service and Fabrication
• Coordination of facility maintenance, including obtaining quotes and scheduling service calls
• Obtaining quotes and preparing analysis for any capital expenditures
• Human Resource oversight for the branch including responsibility for the Time and Attendance of all employees and other items which impact employment status
• Processing and approving material and supply invoices, shipping and receiving entry and other requirements through the Document Approval System
• Submitting all field service invoices in a timely manner
• Inventory management including the assignment of materials for fabrication, cycle counting and branch supplies, as needed
• Coordination and record-keeping for employee training, including but not limited to: policy and procedures, safety and quality
• Additional responsibilities as assigned

Requirements

• WORKING CONDITIONS: Position requires, but is not limited to the following demands/factors:
• Frequent standing and walking
• Occasional stooping, crouching, reaching and twisting
• Occasional use of keyboard to perform data entry
• Clarity of vision at 20 inches or less to be able to accurately read printed workshop order form and inspect precision work involving exact measurements of length, width and thickness of various belting material
• Hear and speak clearly and distinctly to understand and verbally communicate with others

Qualifications

• Bachelor's Degree; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience.
• Prior experience with managing a fabrication department.
• Customer service and technical service background very helpful.
• Demonstrated ability to exercise sound judgment and effectively supervise
• Excellent problem-solving, interpersonal and communication skills

It is the policy of Forbo Movement Systems to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law