Branch Manager

F.N.B. Corporation; Wilkinson (CA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

F.N.B. Corporation is seeking a Branch Manager in Charlotte to lead sales and operations at the Wilkinson Blvd branch. You will drive new customer acquisition, manage daily branch activities, and coach the team to deliver exceptional service and compliant operations.

Responsibilities include market development, relationship building, and leveraging digital banking tools while ensuring adherence to policies and core values.

Qualifications

• High School diploma or GED required or equivalent.
• Minimum 3 years of banking or branch leadership experience.
• Strong communication and customer service skills; ability to manage sales and operations.

Responsabilités

• Lead branch sales and operations to meet financial goals.
• Coach and develop branch team; conduct daily sales meetings.
• Develop market and business relationships; drive new customer acquisition.
• Oversee branch operations, compliance, and audit readiness.
• Utilize digital banking products in customer interactions.
• Ensure excellent customer service and community presence.

Connaissances

Management

Communication

Organization

Customer service

Microsoft Word

Excel

PowerPoint

Banking software

Formation

High School diploma or GED

Bachelor's degree preferred

Outils

Banking software

Description du poste

Primary Office Location: 2900 Wilkinson Blvd. Charlotte, North Carolina. 28208.

Join our team. Make a difference - for us and for your future.

Position Title: Branch Manager

Business Unit: Retail

Reports to: Varies Based On Assignment

Position Overview:

This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities:

Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions.

Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.

Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.

Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent management skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

BA or BS preferred.
Experience in a related position.

Knowledge of banking audit policies and procedures preferred.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

May require overnight travel for training purposes, particularly during onboarding

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.