Branch Manager

BAM Outdoor Inc.; Westfield (IN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

401(k) with company match

Health, dental, vision

Paid time off

Short-Term Disability

Life Insurance

Employee Assistance Program

Job summary

BAM Outdoor Inc. in Westfield, Indiana is seeking a Branch Manager to lead our local operations. You will drive budgeted revenue growth, manage P&L, and mentor a team of customer success and operations staff in a fast-growing landscape business.

Responsibilities include building a high-performing team, ensuring safety, and maintaining strong client relationships while delivering exceptional experiences. This role requires 10+ years in landscape, with 5+ in management, plus a valid license.

Qualifications

• Industry experience: 10+ years in commercial landscape, including 5+ years in management/green operations.
• Valid driver’s license with acceptable driving record.
• CRM experience preferred; Aspire experience a plus.
• Leadership & teamwork: team-oriented with proven management experience.
• Communication & relationships: strong verbal and written in B2B settings.
• Problem solving & innovation: creative, able to improve operations.
• Work ethic & initiative: self-motivated and proactive.

Responsibilities

• Foster safety culture through training, policy compliance, and accountability to safety standards.
• Deliver extraordinary customer and employee experiences.
• Predictably deliver budgeted revenue growth.
• Build a great team with the right people in the right seats and coach lagging performers.
• Prudently manage equipment and expenses to maximize branch profitability.
• Lead customer success professionals to deepen relationships and cross-sell enhancements.
• Lead operations managers to ensure efficient, productive production teams.
• Model professionalism and mentor the team to uphold standards.
• Support strategy, budgeting, and other company initiatives.
• Follow all company policies and perform other duties as assigned.

Skills

Leadership

Teamwork

Communication

Problem Solving

Work Ethic

Landscape Industry Experience

Aspire CRM

Tools

Aspire CRM

Job description

We are proud to partner with leaders in their markets, bringing together strong local businesses aligned with values and purpose. With these partners, we have created the Schill Landscape Collective and are now ranked #25 among landscape companies. With over 30 locations, we service customers in Illinois, Indiana, Michigan, Ohio, Pennsylvania, and Canada.

Come join our team in Westfield, Indiana!

The branch manager is a key leadership position responsible for overall branch performance. This role is responsible for meeting and exceeding budgeted revenue growth, managing P&L budgets, monitoring and maintaining labor efficiency, fostering client relationships, maintaining a strong safety culture. A branch manager will help us fulfill our core purpose of “Deliver Extraordinary Experiences” and will demonstrate our core values: employee centered, customer focused, and champions for the communities we serve.

As a Branch Manager, you must be able to perform the following essential functions of the job:

• Foster a safety culture through continuous training, policy compliance, and accountability to our safety standards.
• Deliver extraordinary customer and employee experiences.
• Predictably deliver budgeted revenue growth.
• Build a great team with the right people in the right seats. Create a high degree of team cohesion and shared support. Invest in the growth of high-performing individuals and create future opportunities for them. Hold underperformers accountable and support them with coaching and training to improve lagging performance.
• Prudently manage investments in equipment and expenses to maximize branch profitably.
• Lead, manage and hold accountable your customer success professionals on their focus to deepen relationships, exceed retention goals, and actively cross-sell enhancements to improve customer properties and satisfaction.
• Lead, manage and hold accountable your operations managers to lead efficient and effective production teams built upon a culture of continuous improvement.
• Exhibit a high degree of personal discipline and professionalism. Actively mentor your team to emulate similar behaviors and hold all accountable to this expectation.
• Assist with strategy, budgeting, and other company initiatives as the opportunity presents. Operate effectively in leadership as part of a dynamic, high growth company.
• Follow all company policies and procedures.
• Perform any other duties as assigned.

Position Requirements

• Industry Experience: 10+ years in the commercial landscape industry, including 5+ years in landscape management or green industry operations.
• Valid driver’s license with an acceptable driving record to meet fleet insurance standards.
• Technical Skills: Strong computer proficiency with the ability to adapt to new technology; previous CRM experience preferred (Aspire experience a plus).
• Leadership & Teamwork: Team-oriented with proven experience managing others; skilled at building a cooperative, positive team environment.
• Communication & Relationships: Strong oral and written communication skills with the ability to develop and maintain professional relationships in a business-to-business (B2B) setting.
• Problem Solving & Innovation: Creative problem solver with the capacity to innovate and improve operational processes.
• Work Ethic & Initiative: Self-motivated, proactive, and results-oriented professional comfortable working with minimal direction.

Compensation and Benefits

• Compensation: $80,000 - $90,000 per year, based on experience and qualifications
• Competitive performance-based bonus opportunities
• Comprehensive benefits package; medical, dental, vision, supplemental life insurance, Short-Term Disability, and more
• Company-Paid Basic Life Insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle for business use
• Company technology for work purposes
• Employee Assistance Program (EAP)

Work Conditions

Employees in this position should be able and willing to drive or travel locally as needed. Schedules for this position may vary and may require flexibility to work extended hours and/or weekends. Potential work hours during the snow season include nighttime, weekends, and holidays to participate in snow removal activities. This position will require working outdoors in various weather conditions, including rain, snow, sun, extreme cold, or heat.