Branch Manager

F.N.B. Corporation; Towson (MD); On-site; USD 70,746 - 117,884; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, vision, life insurance.

401(k) and paid time off including sick leave and vacation.

Job summary

F.N.B. Corporation in Towson, Maryland is seeking a Branch Manager responsible for sales and operations management. The role focuses on customer origination and performance coaching while ensuring compliance with company standards.

The successful candidate will cultivate customer relationships, lead the branch team, and uphold daily operational integrity. A high school diploma and relevant experience are required, alongside strong management and communication skills.

Qualifications

• 3 years of experience in a related position required.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Responsibilities

• Manage overall sales and operations of the branch.
• Generate high value customer relationships and manage branch team.
• Ensure adherence to audit, compliance, and operational requirements.

Skills

Excellent management skills

Excellent communication skills, both written and verbal

Excellent organizational skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position

Knowledge of banking audit policies and procedures

Education

High School or GED

BA or BS preferred

Job description

Skills Required to Perform the Primary Responsibilities of this Position

Excellent management skills

Primary Office Location

1 Pennsylvania Avenue. Towson, Maryland. 21204.

Position Title

Branch Manager

Business Unit

Retail

Reports to

Varies Based on Assignment

Position Overview

This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities

• Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community.
• Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participate in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.
• Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• BA or BS preferred.
• Experience in a related position.
• Knowledge of banking audit policies and procedures preferred.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

3

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Compensation Grade

EXT08

Pay Range

$70,746.00 - $117,884.00

Benefits

FNB’s total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.

Equal Employment Opportunity (EEO)

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.