Branch Manager

Bosch-HomeComfort; Taunton (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health coverage

401(k) with matching

Paid time off

Parental leave

Job summary

Bosch-HomeComfort is seeking an experienced Branch Manager to lead operations in Taunton, Massachusetts. The role focuses on overseeing all branch operations, enhancing customer relationships, and fostering a positive workplace culture.

The ideal candidate will have over 3 years of management experience, a strong record in financial performance, and excellent leadership skills. Competitive compensation and benefits are offered, including health coverage and a 401(k) plan.

Qualifications

• 3+ years of branch or operations management experience.
• Proven track record managing P&L and budgets.
• Strong proficiency with Windows and Microsoft Office.
• Excellent interpersonal skills and customer relationship management.

Responsibilities

• Oversee branch operations, including sales and inventory management.
• Lead and develop branch staff through effective mentoring.
• Manage customer relationships and enhance the customer experience.
• Establish and maintain a strong safety culture at the branch.
• Develop strategic sales initiatives to drive growth.

Skills

Branch management

Customer relationship management

Problem solving

Data interpretation

Team leadership

Tools

Microsoft Office

Inventory management systems

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

• Reinvent yourself:At Bosch, you will evolve.
• Discover new directions:At Bosch, you will find your place.
• Celebrate success:At Bosch, we celebrate you.
• Shape tomorrow:At Bosch, you change lives.

Job Description

We're looking for an experienced and dynamic Branch Manager to lead our operations in Taunton, United States. As Branch Manager, you will be the driving force behind the success of our branch, overseeing all operational and sales activities while fostering a positive, inclusive workplace culture. You will be responsible for managing a talented team, optimizing branch performance, enhancing customer relationships, and achieving strategic business objectives. This is an excellent opportunity for a visionary leader who is passionate about operational excellence and team development.

• Oversee all branch operations, including sales, inventory management, shipping and receiving, and P&L responsibility to ensure efficient and profitable performance
• Lead, develop, and mentor branch staff through hiring, training, performance reviews, and constructive feedback to maximize team potential and ensure operational excellence
• Manage customer relationships and continuously enhance the customer experience through responsive service and innovative solutions
• Establish and maintain a strong safety culture by implementing safety protocols, ensuring PPE compliance, conducting incident investigations, and promoting a "Zero Harm" mindset across all operations
• Develop and execute strategic sales initiatives to drive growth in both units and product sales while maintaining competitive pricing and healthy margins
• Monitor and control inventory levels to maintain optimal stock accuracy and product availability while minimizing waste and excess inventory
• Analyze branch performance metrics, KPIs, and financial data to identify trends, opportunities, and areas for improvement
• Collaborate with regional management and cross-functional teams to align branch activities with organizational goals and best practices
• Make decisive, data-driven decisions regarding product selection, pricing adjustments, and operational improvements
• Foster a collaborative, inclusive, and supportive work environment that encourages innovation and continuous improvement
• Ensure compliance with all company policies, procedures, and regulatory requirements

Qualifications

**Required Qualifications:**

• 3+ years of branch, warehouse, or operations management experience
• Proven track record of successfully managing P&L, budgets, and financial performance
• Strong proficiency with Windows and Microsoft Office software
• Excellent interpersonal and customer relationship management skills
• Demonstrated ability to lead, motivate, and develop teams effectively
• Strong analytical skills with the ability to interpret data and make informed decisions
• Excellent organizational and time management skills
• Professional communication skills, both written and verbal
• Proven problem-solving abilities and resilience in fast-paced environments
• Ability to work collaboratively with regional management and cross-functional teams

**Preferred Qualifications:**

• Experience in wholesale, distribution, or supply chain management
• Knowledge of inventory management systems and supply chain optimization
• Experience with safety management and compliance programs
• Demonstrated success in driving sales growth and revenue improvement
• Background in customer service excellence and relationship building
• Experience with performance metrics, KPI tracking, and business analytics
• Certification in operations management or related field

Additional Information

All your information will be kept confidential according to EEO guidelines.

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!