Branch Manager

OneMain Financial; Starkville (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health ins and other coverages

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave per local ordinance

Paid holidays

Job summary

OneMain Financial in Starkville, MS is seeking a Branch Manager to lead a customer-focused team and drive lending options with excellence in service. You will conduct motivating meetings, train on operations and compliance, and guide collections while building a diverse, high-performing team.

You will provide coaching, track progress toward sales goals, and foster growth through feedback. This on-site role requires strong leadership and adherence to company policies, with opportunities for

Qualifications

• Must have a high school diploma or GED.
• Leadership experience with coaching and leading a team.
• Proven experience meeting sales goals and driving performance.

Responsibilities

• Build a customer-focused environment, presenting all lending options and modeling service excellence.
• Conduct engaging meetings to align the team with branch goals.
• Manage training on branch operations, compliance and collections with real-time coaching.
• Oversee collection activities, advising customers and developing mutually beneficial solutions.
• Attract and cultivate high-quality, diverse talent to build a strong team that aligns with OneMain values.
• Provide actionable feedback to support member growth and promote continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently using strategic thinking.
• Collaborate with peers and management, remaining open to feedback and pursuing growth.

Skills

Leadership

Coaching

Sales targets

Customer service

Communication

Education

High School Diploma/GED

College degree

Job description

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.

In the role

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service

• Conduct engaging meetings that motivate and align the team with branch goals

• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge

• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions

• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals

• Provide actionable feedback to support team members growth and promote a culture of continuous improvement

• Inspire high performance while ensuring adherence to policies and regulations

• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges

• Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

REQUIREMENTS

• High School Diploma/GED

• Leadership experience with coaching and leading a team

• Proven experience with meeting sales goals

• Ability to obtain insurance licensing within 6 months of start date where required

Preferred Requirements

• College degree or experience with underwriting, credit decision, or related financial industry experience

LOCATION: On site

SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days’ vacation per year, prorated based on start date)

• Paid sick leave as determined by state or local ordinance (prorated based on start date)

• 11 Paid holidays (4 floating holidays, prorated based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level,we’recommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There’snever been a better time to shine withOneMain.

Key Word tags

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership