Branch Manager

Greater Starkville Development Partnership; Starkville (MS); On-site; USD 50,390 - 61,588; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions is seeking a Branch Manager in Starkville, Mississippi to lead a team, drive sales, and ensure compliant, high-quality customer service. The role focuses on coaching staff, expanding client relationships, and promoting Regions' banking products and digital tools to help customers reach their financial goals.

Candidates should bring several years in financial services, a high school diploma, and a Life Insurance license within a year.

Qualifications

• High School Diploma or GED required.
• Three years of Financial Services, sales, or sales management experience.
• Active Life Insurance License within 12 months of hire.
• Ability to work on Saturdays as needed.

Responsibilities

• Leads a branch team to generate new revenue and manage customer relationships.
• Executes outside sales efforts to grow business clients and expand existing banking relationships.
• Educates customers and associates on Regions products and digital solutions to support financial wellness.
• Coaches branch associates through Regions' Sales, Service and Coaching process.

Skills

Leadership

Communication

Customer service

Coaching and development

Multitasking

Education

High School Diploma or GED

Job description

Job Description

At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch.

Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate that is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service.

Primary Responsibilities

• Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
• Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
• Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
• Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners
• Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance
• Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
• Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
• Manages recruiting and selection process for assigned branch
• Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
• Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks

Requirements

• High School Diploma or GED
• Three (3) years of Financial Services, sales, or sales management experience
• Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements
• Ability to work on Saturday as needed

Preferences

• College degree
• Life Insurance License
• Supervisory experience within the Financial Services industry
• Six (6) years of banking and/or lending experience
• Six (6) years of relationship‑based client consultation experience

Skills and Competencies

• Ability to exhibit mastery of key advice, guidance, and education concepts
• Ability to handle multiple priorities simultaneously
• Ability to provide effective feedback and guidance
• Excellent communication and customer service skills
• Excellent leadership and problem‑solving skills

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum: $55,989.48 USD

Median: $73,143.00 USD

Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Location Details

Starkville Main

Location

Starkville, Mississippi

Equal Opportunity Employer

Regions is an Equal Opportunity Employer, including Disabled/Veterans

Disability Accommodations

Regions is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are an individual with a disability requiring an accommodation at any point in the application or hiring process, please email your request to [e-mail] or call (205) 581‑7990. Only requests for a disability based accommodation should be communicated through this central email or telephone number. General employment questions cannot be accepted or processed through this process and will not receive a response.

Contact

For assistance or questions regarding the recruitment process, please submit your inquiries to [e-mail].