Branch Manager

ICONIX Waterworks; Sacramento (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Annual bonus program

Generous vacation and holidays

Medical, Dental, Vision

401(k) plan with employer matching

Education assistance

Scholarship program for children

Employee discounts

Job summary

ICONIX Waterworks seeks a Branch Manager to lead daily branch operations on the West Coast. You will coach a high-performing team, drive customer service excellence, and align resources with business priorities.

The role requires 7+ years in the industry with 3+ years in leadership, strong communication, and relationship-building skills. A focus on safety and process improvement will be essential for success.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred in Business, Finance, Sales/Marketing, or related field.
• 7+ years of related industry experience with at least 3 years in leadership or supervisory roles.
• Experience leading teams and developing employees.
• Strong ability to build customer and vendor relationships.

Responsibilities

• Lead, coach, and develop a high-performing branch team with accountability, safety, collaboration, and customer focus.
• Drive branch performance by evaluating operations and implementing efficiency improvements.
• Monitor financial and operational performance using key metrics for informed decisions.
• Develop and manage branch budgets, controlling expenses and investments.
• Champion a strong safety culture and implement training initiatives.
• Oversee inventory management and purchasing to optimize stock and reduce SLOB.
• Partner with regional leadership and cross-functional teams on business plans and service delivery.

Skills

Leadership

Communication

Problem-solving

Customer relationships

Continuous improvement

Education

High school diploma or GED

Bachelor's degree in Business, Finance, Sales/Marketing, or related field

Tools

Microsoft Office

Database systems

Reporting tools

Job description

About the Role

At ICONIX Waterworks, we help deliver the infrastructure that keeps communities running. Our products and solutions support clean drinking water, fire protection, stormwater management, and critical utility systems that serve neighborhoods, schools, businesses, and municipalities.

From new construction and infrastructure improvements to emergency repairs, our customers rely on us to provide the right solutions when they matter most.

We're seeking a motivated and people-focused leader who thrives on driving operational excellence, developing high performing teams, and delivering exceptional customer experiences. This is more than a management role; it's an opportunity to make a meaningful impact by leading a branch that helps deliver the essential infrastructure communities depend on every day.

What a Branch Manager role at ICONIX looks like:

• Lead, coach, and develop a high-performing branch team, creating a culture of accountability, collaboration, safety, and customer-focused service.
• Drive branch performance by evaluating operations, identifying opportunities for improvement, and implementing processes that increase efficiency, productivity, and overall business results.
• Monitor branch financial and operational performance, leveraging key metrics and reporting to support informed decision-making and achieve business objectives.
• Develop, manage, and forecast branch budgets, including operating expenses and capital investments, ensuring resources are aligned with business priorities and growth opportunities.
• Champion a strong safety culture by ensuring compliance with safety programs, facilitating training initiatives, and promoting safe work practices throughout the branch.
• Oversee inventory management and purchasing activities, maintaining optimal stock levels while controlling costs and reducing SLOB inventory.
• Partner with regional leadership and cross-functional teams to execute business plans, support continuous improvement initiatives, and deliver exceptional service to customers.

Here’s a Snapshot of How You’ll Contribute to Our Team

You'll lead daily operations by applying strong leadership, organizational, communication, and problem-solving skills in an ever evolving environment. Success in this role requires a continuous improvement mindset, the ability to analyze challenges, build strong customer and vendor relationships, and identify market opportunities that support business growth. Proficiency with Microsoft Office, database systems, and reporting tools is essential.

Experience in the waterworks industry or a related field such as utilities, industrial distribution, underground infrastructure, or construction supply is required. Candidates should have a solid understanding of industry products, market conditions, and customer needs, along with the ability to apply that knowledge to deliver results and support long-term success.

Who We’re Looking For

We're looking for an experienced leader who is ready to drive branch performance, develop teams, and support growth within the waterworks and utility industry. This role is ideal for someone who enjoys leading people, building customer relationships, and managing daily operations in a fast-paced environment.

The ideal candidate is a strong communicator who leads by example, makes sound business decisions, and is committed to supporting both employees and customers. Success in this role requires the ability to balance operational, sales, and team leadership responsibilities while fostering a positive and accountable work environment.

To be successful in this role, you should have:

• A high school diploma or GED required.
• A bachelor's degree in Business, Finance, Sales/Marketing, or a related field preferred.
• 7 or more years of related industry experience, including at least three years of leadership or supervisory experience.
• Experience managing a team of employees and supporting their growth and development.

  Why Choose ICONIX?

  We recognize and reward the contributions our employees make every day by offering competitive pay, opportunities for growth, and meaningful benefits programs designed to support the people who matter most to you.

  • Base Pay: $115,000 - $125,000, Exact compensation may vary based on skills, experience, and location
  • Annual Employee Incentive Bonus Program
  • Generous vacation allowance, sick time and 12 paid holidays
  • Affordable, market leading Medical, Dental and Vision plans, as well as Flexible Spending Accounts
  • Employer paid Life and AD&D insurance for all employees, discounted voluntary Life insurance
  • Comprehensive employee assistance program
  • Ancillary plans such as FSAs, legal insurance, and many more options with group rates
  • 401{k) plan with competitive employer matching
  • Education assistance, professional development and career growth opportunities on the West coast
  • Scholarship program for our employee's school age children
  • Employee discount programs

  ICONIX. Real People. Real Service. Real Solutions.

  ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure.

  Working at ICONIX Means Being Part of a Greater Organization

  ICONIX is proud to be part of the Deschenes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschenes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more at: https://groupedeschenes.com/index-en