Branch Manager

Brink’s Inc; Richmond (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

Brink's Inc is seeking a Branch Manager I to lead a market with responsibility for route and cash logistics, operations, finance, HR and safety. You will direct Team Leaders, drive process improvements, and develop profitable client relationships to achieve strong financial results.

The role emphasizes leadership, risk management, and ensuring high service standards across lines of business, reporting to the General Manager or Regional VP. A 21+ candidate with relevant licensing is required.

Qualifications

• Minimum of 5 years operations experience in banking, money processing or transportation/logistics.
• A valid firearms permit or ability to pass firearms licensing requirements.
• A valid guard card or ability to obtain a guard card or any other required licenses.
• Clear DOT/DMV record
• Ability to routinely lift a minimum of 50 lbs
• Must be 21 years of age
• Experience in cash handling industry or retail/financial cash management
• Excellent knowledge of business and customer needs
• Excellent knowledge of business development techniques
• Excellent knowledge in process improvement methodologies
• Bachelor’s degree required

Responsibilities

• Oversee overall market management at a location.
• Coordinate with Field Operations Leadership to meet short- and long-term goals.
• Lead Team Leaders across routes, cash logistics, operations, HR, safety and security.
• Drive cost management, efficiency improvements and service quality.
• Develop market product lines and pursue new opportunities.
• Manage risk exposure and minimize worker’s compensation and security losses.
• Maintain positive employee relations and a safe work environment.
• Recruit, train and mentor frontline supervisors in the market.
• Establish and maintain strong relationships with customers and ensure service levels.

Skills

Operations leadership

Team leadership

Customer relations

Process improvement

Data analysis

Education

Bachelor's degree

Job description

About Brink's

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Branch Manager I is responsible for assisting the Field Operations Leadership team, in the attainment of short-term and long-term business and financial results for an assigned market. Responsibilities include providing direction to Team Leaders for all lines of business primarily focused in the areas of Route and Cash Logistics, Operations, Finance, HR, Safety and Security. The Branch Manager drives the execution of the business through the Team Leaders and motivates team members to achieve the best results and to drive continuous process improvement.

Key Responsibilities

• Assume responsibility for the overall market management at a location
• Ensure successful integration and partnership with all Brink’s product lines
• Support the General Manager and/or Regional Vice President in providing the direction necessary to organize the market logistics and aggressively develop a product-driven organization
• Identify ways to improve management of costs, continually improves efficiencies and drives services to positively impact business results in the market Develop the product lines within the assigned market
• Identify new opportunities for Brink’s products to be introduced within the appropriate markets Understand competitive circumstances to include their identity, operational characteristics, market pricing and market impact
• Proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses within the market
• Establish and maintain accountability on all levels of the market Maintain positive Employee Relations and work environment
• Maintain the highest level of integrity, dignity and standards internally and externally Maintain high ethical standards and protects the Brink’s reputation by delivering high quality, reliable programs and services which meet customer expectations
• Ensure proper recruitment, selection and training, while mentoring, coaching, and developing the first-line supervisory team assigned to the market
• Establish profitable relationships by maintaining good communications and service levels with customers

Minimum Qualifications

• Minimum of 5 years operations experience in the banking industry, money processing or transportation/logistics
• A valid fire arms permit or ability to pass applicable firearms licensing requirements
• A valid guard card or ability obtain a guard card or any other required licenses
• Clear DOT/DMV record
• Ability to routinely lift a minimum of 50 lbs
• Must be 21 years of age

Preferred Qualifications

• Experience in cash handling industry or retail/financial cash management
• Excellent knowledge of business and customer needs
• Excellent knowledge of business development techniques
• Excellent knowledge in process improvement methodologies
• Bachelor’s degree required

Professional Skills

• Strong consultative, analytical and problem solving skills
• Excellent interpersonal/communication and presentation skills

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.