Branch Manager

Ameris Bank; Northern (KY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Ameris Bank is seeking a Branch Manager to oversee daily operations, coach a sales and service team, and drive growth in deposits and loan activity. You will ensure compliance, security, and exceptional customer service while managing resources and branch performance.

Leading trainings, evaluating staff, and partnering with leadership to implement strategy, you will build relationships with customers and community partners, monitor risks, and contribute to the bank’s core values.

Qualifications

• 3+ years of retail banking experience.
• 1+ year of supervisory or mentoring experience.
• Branch operations experience required.
• Cross selling experience required.
• Sales management and business development experience required.
• Consumer credit experience preferred.

Responsibilities

• Oversee all branch operations and coach a team to meet sales and service goals.
• Complete weekly outside business development objectives targeting commercial deposits.
• Recruit, train, and evaluate branch staff and schedule activities.
• Ensure branch compliance, safety, and security.
• Represent the bank at community events and maintain professional relationships.
• Monitor performance, provide feedback, and drive customer satisfaction.

Skills

Leadership

Sales management

Customer service

Market analysis

Communication

PC proficiency

Google Docs

Microsoft Office

CRM usage

Cross selling

Education

High school diploma/GED

Bachelor’s degree or equivalent

Tools

CRM

Google Docs

Microsoft Office

Job description

## Branch ManagerApplylocations: SC-MtPleasant-WColemanBltime type: Full timeposted on: Posted Todayjob requisition id: JR100927**Ameris Bank** is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.Responsible for overseeing all branch operations and serving as a coach by leading a team in execution of sales and service objectives, along with completing individual business development objectives. The position is responsible for planning and directing all branch functions ensuring compliance, operation, and customer service expectations are met. Responsible for assessing skillsets, assigning resources, and ensuring branch compliance. Performs other projects and duties as assigned.**Essential Functions, Duties, and Responsibilities:** · Complete weekly outside business development objectives by concentrating on commercial deposit account acquisition with warm prospects, existing customers, and centers of influence. Track weekly progress via CRM (customer relationship management) including business calls, pipeline and pipeline conversions. · Implement strategy, assess and monitor performance, and motivate and manage a team to meet and exceed both service and sales objectives as outlined by bank leadership. · Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team. · Responsible for optimizing the use of resources to meet operational needs of the branch. · Demonstrate effective sales strategies to attract, expand, and retain customer relationships. · Oversee the customer experience within the branch by assessing both customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence. · Manage branch safety, security, and compliance. · Protect against criminal or fraudulent activity, risk or exposure. · Perform regular audits of vault and teller cash with proper documentation. · Represent the bank in business development efforts and at networking and community functions and displays professionalism. · Ensure regular communication with bank leadership. · Maintain a working knowledge of banking products, programs, services, and promotions. · Lead trainings and staff meetings. · Approve policy exceptions within authorized limits. · May perform all sales and service functions of the branch as needed. · Practice ethical sales behavior in accordance with the Bank’s Core Values of Integrity and Honesty. · Always act in the best interest of the customer when offering additional products and services.**Required Knowledge, Skills and Competencies:** · Demonstrated leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing team. · Ability to provide a high level of interactive service to others, building relationships, and addressing identified needs. · Knowledge of banking policies and procedures. · Ability to analyze local market, identify prospects, develop, and execute sales techniques and strategies. · Strong written and verbal communication skills. · Intermediate PC proficiency. · Intermediate proficiency in Google Docs and Microsoft Office products.**Industry and Work Experience:** · 3 or more years of retail banking experience required. · 1 or more year of supervisory, leadership or mentoring experience required. · Branch operations experience required. · Cross selling experience required. · Sales management and business development experience required. · Consumer credit experience preferred.**Academic:** · High school diploma or GED required. · Bachelor’s degree or equivalent of education and related training or experience required.**Benefits Available to Employees:**Ameris Bank provides a comprehensive employee benefit package to all eligible employees.* Medical, Dental and Vision Insurance* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment* Life Insurance provided at no additional cost to employees* Accidental Death & Dismemberment Coverage* Long-Term Disability Coverage* Paid Sick and Vacation Leave* 11 Holidays* Volunteer/Service Day* Employee Stock Purchase Plan* 401(k) Retirement Plan* Ameris Bank matches 50% of your first 8% of contributions to the plan* Flexible Spending Accounts* Health Savings Account* Health Reimbursement Arrangement* Supplemental Life & Other Insurance Plans* Identity Theft Protection* Pet Insurance* Legal Insurance* Employee Assistance Program* Employee Advocacy Program* Tickets at Work (Entertainment discounts for Ameris Bank Employees)* AT&T Employee Discount* Wellness Discounts for Medical Premiums and Other Rewards* Employee Referral Incentive* Education Assistance* Employee Resource Groups**Banking Advantages for Employees:**In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.* Free Interest Checking* Free Safe Deposit Box* Free Money Orders, Travelers’ Checks and Cashier Checks* Discount on Mortgage Origination Fee* Free Online Banking and Free Unlimited Online Bill Payment* Employee Banking Perks**Disclaimer:**The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.