Branch Manager

OneMain Financial; Norfolk (NE); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Branch Manager to lead a team in a customer‑focused environment, presenting lending options and modeling service excellence. The role includes conducting engaging meetings, training on operations, compliance and collections, and coaching staff in real time to apply knowledge effectively.

You will oversee collections, cultivate diverse talent, and drive policy‑compliant high performance while addressing challenges with strategic thinking and collaboration with peers

Qualifications

• Must have a high school diploma or GED.
• Proven leadership and coaching experience within a team.
• Track record of meeting sales goals.
• Ability to obtain insurance licensing within 6 months where required.

Responsibilities

• Build a customer focused environment and present lending options.
• Lead team meetings aligned with branch goals.
• Provide training on branch operations, compliance and collections with real-time coaching.
• Oversee collections and develop mutually beneficial solutions for overdue accounts.
• Attract and develop diverse talent aligned to OneMain values.
• Offer actionable feedback and promote continuous improvement.
• Ensure adherence to policies and regulations while driving performance.

Skills

Leadership experience

Coaching

Sales goals achievement

Customer service focus

Education

High School Diploma/GED

College degree (preferred)

Tools

Insurance licensing (within 6 months)

Job description

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service Conduct engaging meetings that motivate and align the team with branch goals Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals Provide actionable feedback to support team members growth and promote a culture of continuous improvement Inspire high performance while ensuring adherence to policies and regulations Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service
• Conduct engaging meetings that motivate and align the team with branch goals
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals
• Provide actionable feedback to support team members growth and promote a culture of continuous improvement
• Inspire high performance while ensuring adherence to policies and regulations
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
• Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

REQUIREMENTS

• High School Diploma/GED
• Leadership experience with coaching and leading a team
• Proven experience with meeting sales goals
• Ability to obtain insurance licensing within 6 months of start date where required

Preferred Requirements

• College degree or experience with underwriting, credit decision, or related financial industry experience

LOCATION

On site

SCHEDULE

Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts

Who we Are

OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level,we’recommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There’snever been a better time to shine withOneMain.

Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.