Branch Manager

Farmers National Bank of Canfield; Mount Eaton (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Farmers National Bank of Canfield is seeking an experienced Branch Manager to lead the team, drive branch performance, and grow customer relationships within the market area.

The role emphasizes achieving branch objectives, staff development, and compliance with banking policies, while maintaining excellent customer service and community presence.

Qualifications

• Three years of branch management or equivalent leadership experience.
• NMLS certification required or obtained upon hire.
• High School diploma/GED; college degree preferred.

Responsibilities

• Ensure all branch personnel understand company and branch objectives and work together to achieve them.
• Meet and exceed branch goals to progress to the next tier.
• Make regular out-of-bank calls to generate new customers.

Skills

Leadership

Communication

Customer service

Vendor coordination

Education

High School diploma or GED

College degree preferred

NMLS certification

Tools

Calculator

Office computer systems

Job description

Job Details

Description

SUMMARY:

• Serve the customers within our market area at a superior level.
• Continually strive to meet branch goals and earn a fair and equitable return for our shareholders.
• Maintain and acquire productive, diverse, and creative employees.
• Invest time and money in our personnel so that they learn, grow, and become well-rounded employees who enjoy working for our company.

Essential Duties And Responsibilities

• Ensure that all branch personnel understand the overall company objectives as well as their individual branch objectives, and that they work together to achieve the stated objectives
• Consistently meet and exceed branch goals in order to progress to the next branch tier
• Make regular out-of-bank calls on business prospects to generate new customers
• Know all the features and benefits of the bank’s products and services in order to efficiently train and motivate staff to cross-sell
• Awareness of competing bank’s products, promotions, and operations, and to effectively make recommendations to gain strength within that market
• Coordinate with marketing to promote sales campaigns, product promotion and development, and to assure a professional lobby appearance consistent with all branches
• Ability to open any type of bank account and explain services and charges when needed
• Interview loan applicants and extend credit on commercial, mortgage, and consumer loans, within their lending authority. Make recommendations to Senior Officers on larger loans
• Adhere to and follow loan policies and procedures as stated in our FNB Loan Policy and Procedures manual
• Maintain strong communication to branch supervisors to ensure that all daily, weekly, and monthly reports regarding operations and productivity are completed
• Maintain strong communication and documentation to ensure that personal objectives, personal performance reviews, and Human Resources documents are delivered and reviewed in a timely manner
• Responsible for interviewing, selecting, developing & retaining Branch Staff as necessary
• Hold weekly sales meetings to review products for branch development, sales goals, and overall bank profitability
• Control salary and staffing costs to ensure branch's efficiency
• Enforce branch security regulations as stated in the FNB Security Policy Manual
• Maintain the customer records of the branch in accordance to FNB security and retention schedule
• Resolve customer complaints and inquiries in a timely and efficient manner
• Willingness and flexibility to attend and participate in community, networking and banking events directly related to business development, during and after regular business hours
• Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
• Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
• Regular, predictable attendance is an essential requirement of this position
• Complete other duties as assigned

Education And/Or Experience

• High School diploma or General Education degree (GED); College degree preferred
• NMLS certification required (or obtained upon hire)
• Three (3) years experience as a Branch Manager and/or equivalent management experience, previous banking management preferred

Other Skills And Abilities

• Ability to use a calculator, telephone, any related office equipment, and have knowledge of computers and applicable programs
• Ability to contact outside vendors for branch maintenance issues
• Ability to return calls and follow up with customers for troubleshooting, quoting interest rates, complaints, and suggestions

E-Verify is used to confirm the identity and employment eligibility of all newly hired employees

Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran