Branch Manager

OneMain Financial; Mount Carmel (IL); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Branch Manager to build a customer-focused environment and present all lending options with service excellence. You will lead meetings, train staff on operations, compliance and collections, and coach in real time to ensure effective knowledge application.

You will oversee collections, attract diverse talent, and promote a culture of continuous improvement while aligning with OneMain values and goals.

Qualifications

• High School Diploma or GED required.
• Leadership experience coaching and leading a team.
• Proven experience with meeting sales goals.
• Ability to obtain insurance licensing within 6 months of start date.
• Preferred: College degree or underwriting/credit decision experience.

Responsibilities

• Build a customer-focused environment and present all lending options with service excellence.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance and collections; provide real-time coaching.
• Oversee collection activities; consult with customers on overdue accounts and develop solutions.
• Attract and cultivate high-quality, diverse talent to build a strong team aligned with OneMain values.
• Provide actionable feedback to support team growth and promote continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently with strategic thinking.
• Work closely with peers and management; remain open to feedback and growth.

Skills

Leadership

Coaching

Sales targets

Team management

Customer service

Education

High School Diploma or GED

College degree or underwriting/credit experience

Job description

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.

In the role Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service Conduct engaging meetings that motivate and align the team with branch goals Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals Provide actionable feedback to support team members growth and promote a culture of continuous improvement Inspire high performance while ensuring adherence to policies and regulations Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

Target base salary range is $44,300-$62,150, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

REQUIREMENTS

• High School Diploma/GED
• Leadership experience with coaching and leading a team
• Proven experience with meeting sales goals
• Ability to obtain insurance licensing within 6 months of start date where required
• Preferred Requirements College degree or experience with underwriting, credit decision, or related financial industry experience

Location: On site

Schedule: Monday-Friday during standard business hours, with occasional extended hours and Saturday shifts

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15days’vacation per year, prorated based on start date)
• Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed