Branch Manager

1st Security Bank; Maple Falls (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

1st Security Bank in Maple Falls seeks a dedicated professional to lead branch growth and manage sales strategies. This role involves promoting outstanding customer service, developing new business, and participating in community networking to enhance the Bank's presence. Successful candidates will demonstrate dependability, possess strong communication skills, and be committed to the core values of the Bank. A positive work environment focused on teamwork and professional growth is provided.

Qualifications

• Must demonstrate dependability and reliability in all aspects of the position.
• Ability to multitask and prioritize job responsibilities effectively.
• Professional oral and written communication skills.

Responsibilities

• Responsible for increasing branch growth and managing sales.
• Achieves branch goals by developing new business and referrals.
• Participates in community networking to enhance business opportunities.

Skills

Customer service skills

Sales strategies

Professional communication

Job description

A GREAT PLACE TO WORK AND BANK

1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

1st Security Bank is one of Puget Sound's best places to work for 10 years in a row and focuses on providing an exceptional client experience. The bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is consistently rated a 5-star bank in Washington State by Bauer Financial.

POSITION SUMMARY

Responsible for increasing branch growth, including leading and managing sales focusing on expanding relationships and developing new business, as well as planning and delivering effective sales strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must adhere to the Core Values of 1st Security Bank and demonstrate dependability and reliability in all aspects of the position.
• Understands and promotes the Bank's Customer Service Protocols in daily branch operations.
• Achieves branch goals by developing new business, referrals, and retention of account relationships.
• Promotes the Bank's sales and service culture to the team through training, coaching, staff motivation, and leading by example.
• Participates in community networking opportunities to increase the Bank's visibility and to enhance new and existing business opportunities.
• Recommends marketing and volunteer opportunities within the community to enhance the Bank's exposure.
• Ability to multitask and prioritize job responsibilities as required while maintaining organization.
• Ensures excellent customer service skills are practiced by all staff members.
• Professional oral and written communication skills and follow‑up when corresponding with employees and customers.
• Opens new accounts for consumers and business customers in strict accordance with bank's policies and procedures, including, but not limited to the Customer Information Program (CIP) and Bank Secrecy Act (BSA).
• Appropriately cross‑sells additional bank products and services.