Branch Manager

OneMain Financial; Inverness (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Holidays

Volunteer time

Job summary

OneMain Financial in Inverness, FL is seeking a Branch Manager to empower teams and deliver exceptional service. You will lead a customer-focused environment, ensure lending options are presented, and model service excellence.

You will conduct engaging meetings, drive branch goals, and coach staff on operations, compliance, and collections. The role emphasizes talent development, feedback, and adherence to regulations in a fast-paced setting.

Qualifications

• Leadership experience coaching a team.
• Proven experience meeting sales goals.
• Ability to obtain insurance licensing within 6 months of start date where required.
• High School Diploma or GED required.

Responsibilities

• Build a customer-focused environment, presenting lending options and modeling service excellence.
• Conduct engaging meetings to align the team with branch goals.
• Manage training on branch operations, compliance and collections with real-time coaching.
• Oversee collection activities and develop mutually beneficial solutions.
• Attract and cultivate high-quality, diverse talent to build a strong team.
• Provide actionable feedback to support team growth and continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently using strategic thinking.
• Collaborate with peers and management and stay open to feedback.

Skills

Leadership

Coaching

Sales goals

Training

Compliance

Collections

Hiring

Feedback

Team motivation

Education

High School Diploma/GED

Job description

At OneMain, our Branch Managers empowertheirteams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create anatmosphere where employees are motivated to contribute to the community and achieve their goals.

In the role

• Build acustomer focusedenvironment, ensuring all lendingoptions are presented and modeling excellence in service

• Conduct engaging meetings that motivate andalign the team with branch goals

• Manage training on branch operations,complianceand collections, providing real time coaching to ensure team members effectively apply their knowledge

• Overseecollection activities, consulting with customers onoverdueaccounts and developingmutually beneficial solutions

• Attractand cultivate high quality, diverse talent to builda strong teamthat aligns with OneMain values and goals

• Provide actionable feedbackto support team members growth and promote a culture of continuous improvement

• Inspire high performance while ensuring adherence to policies and regulations

• Prioritize and resolve issuesefficiently,utilizingstrategic thinking to adapt to challenges

• Work closely with peersand management,remainingopen tofeedbackand continuously seek professional growth.

REQUIREMENTS

• High SchoolDiploma/GED

• Leadership experience with coaching and leading a team

• Proven experience with meeting sales goals

• Ability to obtain insurance licensing within 6 months of start date whererequired

Preferred Requirements

• College degreeorexperience with underwriting, credit decision, or related financial industry experience

LOCATION:On site

SCHEDULE:Monday-Friday during standard business hours, with occasional extended hours andpossible Saturdayshifts

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15days’vacation per year, prorated based on start date)

• Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)

• 11 Paid holidays (4 floating holidays, prorated based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medicalproceduresand extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level,we’recommitted to an inclusive culture, careerdevelopmentandimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There’snever been a better time to shine withOneMain.

Key Word tags

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership