Branch Manager

Blaze Credit Union; Inver Grove Heights (MN); On-site; USD 78,000 - 118,000; Full time

Benefits offered by this job

Low-cost medical

Dental insurance

Vision insurance

Quarterly bonuses

Generous vacation and sick time hours

Paid leave options

Up to 6% 401k contribution

Tuition reimbursement

Job summary

Blaze Credit Union in Inver Grove Heights is seeking an experienced Branch Manager to oversee the full-service branch operations. You will manage member service, lending, product sales, and branch compliance while guiding staff development and performance.

The role emphasizes coaching to improve sales techniques and achieve retail goals, with active community involvement. The position requires leadership, a minimum high school education, and 4–5 years of related experience, with supervisory

Qualifications

• Minimum High School degree or equivalent.
• Minimum 4 to 5 years of similar or related experience.
• Supervisory experience preferred.

Responsibilities

• Coach and develop branch staff.
• Uphold Blaze's values, mission, and goals.
• Communicate daily with Manager to ensure development and performance.
• Back up new account and loan applications as needed.
• Research member problems and provide corrections.
• Oversee monthly branch audits.
• Ensure all associates follow dual control and security policies.
• Schedule staff and manage time off.
• Pursue community networking opportunities.
• Mentor branch staff to achieve sales goals.

Skills

Leadership

Staff coaching

Customer service

Communication

Education

High School diploma or equivalent

Job description

Description

Blaze is seeking an experienced Branch Manager to join our growing financial institution. As an entity that lives and breathes 'We Care' to our members and employees, this is an excellent opportunity for a Leader to make a difference daily. This key position will be responsible for responsible for the administration and daily operations of a full service branch based out of Inver Grove Heights. These functions include member service in accordance with the credit union’s objectives, product sales, lending, and branch compliance. This position is also responsible for the professional development and supervision of assigned staff. The key objective is to retain, motivate, and provide coaching to staff with the intent to develop sales techniques and assist in the achievement of retail sales goals. This position is a leader in the branch, participates in community affairs, and works to enhance the credit union’s visibility.

Description

Blaze is seeking an experienced Branch Manager to join our growing financial institution. As an entity that lives and breathes 'We Care' to our members and employees, this is an excellent opportunity for a Leader to make a difference daily. This key position will be responsible for responsible for the administration and daily operations of a full service branch based out of Inver Grove Heights. These functions include member service in accordance with the credit union’s objectives, product sales, lending, and branch compliance. This position is also responsible for the professional development and supervision of assigned staff. The key objective is to retain, motivate, and provide coaching to staff with the intent to develop sales techniques and assist in the achievement of retail sales goals. This position is a leader in the branch, participates in community affairs, and works to enhance the credit union’s visibility.

Role And Responsibilities

• Coach and develop branch staff.
• Act as an example to staff by upholding Blaze’s values, mission, and goals.
• Communicate daily with Manager to ensure development, performance, and recognition of staff
• Back up new account and loan application process as needed
• Research member problems and questions, making any necessary corrections
• oversee monthly branch audits
• Ensure all associates follow dual control and other security policies and procedures
• Schedule staff, enter time off, and ensure policies/procedures are followed
• Pursue networking opportunities in the community
• Be an Ambassador for Blaze through modeling Blaze's core values with employees as well as mentor Branch staff to achieve
• Perform other duties as assigned

Requirements

Experience/Education/Certifications/Licenses

• Minimum High School degree or equivalent
• Minimum 4 to 5 years of similar or related experience
• Supervisory experience preferred

Demonstrated Knowledge

• Knowledge of the financial industry, related products, and trends of the market to ensure the credit union meets its goals and objectives
• Knowledge of market and competition, business implications of decisions, and aligns work with strategic goals
• Proficient skills in Microsoft Office
• Must possess problem solving, project management, and leadership skills
• Ability to read, analyze, and interpret journals, financial reports, legal and complex documents
• Ability to respond positively to change and growth to support Credit Union goals and upper management

Communication Skills

Ability to develop and implement responses to members/staff to document and develop new and ongoing techniques to improve processes; written communications draw from expert information from the field whether as an individual contributor or manager

Physical Requirements

Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 20 lbs.

Weekly schedule includes Saturday hours.

Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

The salary range for this position is: $78,490.65 - $117,735.97/annually. This range reflects the base salary for this position.

We have other benefits associated with this position which include:

• low-cost medical (as low as $20 a paycheck)
• dental insurance
• vision insurance
• quarterly bonuses
• generous vacation and sick time hours
• paid leave options
• up to 6% 401k contribution
• tuition reimbursement