Branch Manager

Regional Finance Corp. of Texas; Folsom (TX); Vor Ort; USD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

401(k) with company match

PTO and paid holidays

Parental leave

Employee assistance program

Zusammenfassung

Regional Finance Corp. of Texas is seeking a Branch Manager to lead a busy consumer finance branch. Youll drive loan growth, manage the P&L, and mentor a team to deliver exceptional customer service.

You will develop strategic business partnerships, oversee operations, and ensure compliance with company policies. The role offers a competitive benefits package and opportunities for advancement in a growing network.

Qualifikationen

• High School Diploma or Equivalent.
• 2 years of management experience or completion of required Management Trainee program.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
• Must pass drug screen, criminal and credit background checks.

Aufgaben

• Inspire and manage team members to achieve branch profitability.
• Make independent decisions within policy guidelines and supervisory oversight.
• Be the subject matter expert on loan products to present solutions.
• Maintain branch solvency through asset control and proper credit extension.
• Build and sustain customer relationships through exceptional service.
• Assign and review staff work for accuracy and efficiency; train on policies and procedures.
• Develop staff in branch operations and compliance with laws and policies.
• Collaborate with Recruiting and District Supervisors to fill staffing needs.
• Cultivate relationships with local retail businesses and partners.

Kenntnisse

Customer service

Communication

Leadership

Sales orientation

Problem solving

Emotional intelligence

Conflict management

Ausbildung

High School Diploma or Equivalent

College degree a plus

Jobbeschreibung

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Job Purpose

The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC’s Mission, Vision and Shared Values.

Why work at Regional?

Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments!

Duties and Responsibilities

• Manages and inspires team members to perform to their full potential, thus driving branch profitability.
• Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.
• Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.
• Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow‑up and counseling of past‑due customers.
• Establish and build customer relationships through delivering exceptional service.
• Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.
• Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.
• Works with Recruiting and District Supervisors to address branch staffing needs.
• Cultivates new relationships with local retail businesses.
• Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.
• Oversees the following duties including but not limited to:
• Approves and closes loans, as necessary.
• Works with past‑due customers by developing a plan for resolution.
• Delegates all collection activity on a daily basis and follows up to ensure completion.
• Process insurance claims for customers.
• Maintains proper insurance claims records and reports.
• Telephones and sends collection material to past‑due customers, as needed.
• Accepts and posts payments.
• Processes and reviews loan documentation.
• Answers telephone, as needed.
• Completes month‑end reporting.
• Approves branch expenses.
• Signs checks for branch expenses, loans and money remittances.
• Approves all supply requisitions.
• Verifies cash by balancing cash drawers and maintaining cash count record.
• Other duties as assigned by leadership.

Minimum Qualifications

• High School Diploma or Equivalent
• 2 years of management experience or completion of required Management Trainee program.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
• Must pass drug screen, criminal and credit background checks.

Preferred Qualifications

• 1+ years of Consumer Finance experience.
• College degree a plus.
• Willingness to relocate for career advancement.

Critical Competencies

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co‑workers.
• Thrives in a pay for performance atmosphere.
• Proven ability to multi‑task.
• High degree of integrity.
• Confidence.
• Sales mentality.
• Adaptable to an ever changing environment.
• Desire for career advancement.
• Problem solving skills.
• Empowers others.
• Emotional Intelligence.
• Conflict Management skills.

Working Conditions

This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage‑hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: Regional Management Corp Consumer Privacy Policy | Regional Finance

Founded in 1987, Regional Finance provides services to 500,000 plus customers annually and provides employment for over 2000 team members and growing. We place an emphasis on making a meaningful difference in peoples’ lives by bringing a personal touch to finances and a commitment to diversity, equity, and inclusion that creates a work environment where all employees have a sense of belonging. Team members will have the opportunity to give back to their communities through our outreach program, Regional Reach, that services many organizations throughout the year such as the American Heart Association. Regional Finance is continuously expanding with future plans to become a national brand. Whether you are looking for a job in finance, customer service or even a management role, there are many opportunities for advancement within our company. Team members have an incredible benefits package, including but not limited to a comprehensive medical, dental, and vision plan, 401k plans with a company match, and PTO and paid holidays. At Regional Finance, we care about each other, our customers, and our communities and look for each Team Member’s strengths to meet our shared goals. We offer a variety of incredible benefits, including but not limited to a comprehensive medical, dental, and vision plan, 401(k) plans with matching company contributions, PTO and paid holidays, paid parental leave and an employee assistance program for mental health and counseling.

Notice to California Applicants

Regional Management Corp. (“Regional Management,” “we,” “our,” or “us”) respects the privacy of our employee’s personal information.

Pursuant to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”), we are required to provide California employees and job applicants with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing, and retention of their personal information as well as a description of the rights they have regarding their personal information.

If you are a job applicant who resides in the states of California, please review our California Employee Privacy Policy by clicking on the following link: California Employee Privacy Policy