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Branch Manager
Operations Full Time Management Denver, Westminster, CO, US
Salary Range: $80,000.00 To $150,000.00 Annually
Branch Manager
1.JobSummary:
Knight Commercial seeks an experienced, results-driven Branch Manager (BM) to lead and oversee all operations within their designated region, including business growth, project management, and team performance. This key leadership position requires a balance of strategic oversight, brand ambassadorship, and operational excellence. The BM will be responsible for driving revenue and profitability, fostering a high-performance culture, expanding market presence, and ensuring top-tier performance across all teams, including sales, restoration estimating, operations, and construction. The ideal candidate will combine a deep understanding of the restoration and insurance industry with exceptional leadership, business development, and financial management skills.
2.KeyResponsibilities:
- TeamLeadership&Development: Lead, mentor, and inspire a high-performing team of business development, project managers, estimators, and field staff. Foster a positive and collaborative work culture while driving results through regular coaching, performance reviews, and team development.
- StrategicPlanning&Execution: Collaborate with senior leadership to define and implement the company’s strategic vision in the region. Focus on operational excellence, revenue growth, and market penetration, ensuring that all projects align with the company’s goals and core values.
- Revenue&Profitability: Drive personal and team sales growth, consistently meeting/exceeding revenue goals and gross profit targets. Develop and execute strategic business development plans to expand market presence and capture new business opportunities.
- ProjectOversight&QualityAssurance: Oversee and provide guidance for all regional projects to ensure quality standards, safety protocols, and deadlines are met. Manage resources to ensure efficient execution of projects, from initial emergency response to estimation, contract signing, profitable operations/execution through completion, cash collection, and job closure
- ClientRelationshipManagement: Build and maintain strong relationships with clients, insurance partners, and key stakeholders. Ensure exceptional customer service, aiming for strong client retention and repeat business.
- Budgeting&FinancialManagement: Approve budgets, track financial performance, and oversee the financial aspects of regional projects, ensuring that expected profitability is achieved and costs are controlled.
- OperationalExcellence: Regularly review and adjust regional marketing, operations, and sales strategies to optimize revenue generation and project execution.
- Compliance&Safety: Ensure compliance with safety regulations, environmental standards, and company policies. Conduct safety training and audits to maintain a safe work environment.
3. Branch Manager Qualifications:
- Experience:
- 7+yearsofexperienceinmanagementroles,withatleast3yearsinthecommercialrestoration,construction,orrelatedindustries.PreviousexperiencemanagingP&Lresponsibilitiesisessential.
- Proventrackrecordinleadingteamsanddrivingbusinessgrowth,includingmarketexpansion,projectmanagement,andclientrelationshipmanagement.
- SalesandBusinessDevelopment:
- Demonstratedabilitytogrowregionalsales,expandmarketshare,anddevelopstrategicpartnershipswithintherestorationandconstructionindustries.
- Strongnetworkingcapabilities,withexperiencedevelopingarobustpipelineofpotentialclientsandprojects.
- ExperiencewithRegionalExpansion/GrowthMindset:
- Provenabilitytodrivebusinessgrowthandadapttoarapidlyevolvingenvironment.
- Abilitytothinkstrategicallywhileremaininghands-onwithday-to-dayoperations.
- Experienceinscalingoperationstonewregionsormarkets,withaprovenabilitytoleadabusinessunitinhigh-growthscenarios.
- Leadership:
- Experienceinmanagingdiverseteamsanddevelopingtalent.Skilledinrecruitment,employeetraining,andperformancemanagement.
- Abilitytofosterapositiveworkculture,encouragingcollaboration,innovation,andaccountability.
- IndustryKnowledge:
- Deepunderstandingofthecommercialrestoration,construction,andinsuranceindustries,includingknowledgeofrestorationestimating,projectexecution,andriskmanagement.
- Familiaritywithlocal,state,andfederalregulationsrelatedtoconstruction,safety,andenvironmentalstandards.
- Education:Bachelor'sDegree(Preferred)
- Leadership&TeamBuilding: Proven ability to lead and develop high-performing teams. Capable of motivating teams to exceed performance expectations.
- CommunicationSkills: Exceptional communication and interpersonal skills, capable of engaging with clients, employees, vendors, and senior management.
- Strategic&OperationalThinking: Strong business acumen with the ability to develop and implement both strategic and tactical plans that drive growth and operational efficiency and profitability.
- ProblemSolving&DecisionMaking: Ability to assess situations, identify challenges, and make timely, effective decisions to resolve issues.
- ContinuousImprovement: Regularly gather feedback from teams, clients, and stakeholders to identify areas for improvement and implement necessary changes to enhance operational efficiency and client satisfaction.
- FinancialManagement: Proven ability to manage budgets, forecast expenses, and drive profitability while ensuring financial sustainability.
- Sales&BusinessDevelopment: Strong sales acumen, with the ability to identify business opportunities, drive sales growth, and expand market presence.
- ChangeManagement: Ability to lead and manage change initiatives effectively, ensuring smooth transitions and maintaining employee engagement during periods of growth and organizational change.
5. Job type:FullTime
6.Compensation:
- BasePayRange:$80,000 to $150,000
7.JobTypeandTravelExpectations:
- Travel: While this is not a travel-centric role, occasional travel may be required for client meetings, project oversight, and regional business development.
- Fieldwork: Significant time will be spent on job sites, collaborating with field teams and ensuring quality control and safety.