Branch Manager

Sanico, Inc; City of Syracuse (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

SIMPLE IRA with company match up to 3%

Term life insurance

Pet insurance

Job summary

Sanico, Inc. in Syracuse, NY is seeking a Branch Manager to lead daily operations at our 13,604-square-foot distribution center and oversee a team of eight across office, warehouse, and drivers.

You will drive safety, inventory accuracy, customer service, and branch profitability while partnering with senior leaders to shape strategy and ensure a positive, productive work environment.

Qualifications

• Proven experience managing people.
• Strong interpersonal and communication skills.
• Ability to handle sensitive conversations and deliver constructive feedback professionally.

Responsibilities

• Lead and develop the team: set expectations, direct daily work, run daily huddle, monitor performance, conduct reviews, hire and onboard.
• Support sales and serve customers: partner with customer service, strengthen major accounts, ensure accurate on-time order fulfillment.
• Manage warehouse operations and logistics: plan routes, oversee receiving, stocking, picking and delivery; coordinate inventory transfers.
• Inventory Management: maintain cycle counts and stock levels with Purchasing VP.
• Safety: promote OSHA compliance and ensure certifications are current.

Skills

Proven experience managing people

Strong interpersonal and communication

Handle sensitive conversations and; %?

Tools

Acumatica

NetSuite

SAP

Microsoft Dynamics

Job description

Branch Manager
Sanico, Inc. | Syracuse, NY

Location
Syracuse, NY (on-site; team spans two locations)

Reports to
President, Executive Vice President

Direct team
8 employees: 2 office, 4 warehouse, 2 drivers

Schedule
Full-time, Monday – Friday

Compensation
$75,000 – $85,000 base salary, plus a year-end bonus tied to branch profitability

About Sanico

For 42 years, Sanico has supplied commercial cleaning and janitorial products to businesses across Upstate New York. Our customers count on us for quality products and dependable, responsive service, and that reputation is built by the people in our branches every day.

Our Syracuse branch is growing with the Central New York market, and we're looking for an experienced, hands‑on leader to run it.

About the Role

As Branch Manager, you'll own day‑to‑day operations at our 13,604-square‑foot Syracuse distribution center. You'll lead a team of eight, keep orders moving accurately from receiving to delivery, protect inventory and company assets, and make sure the branch is organized, safe, and a good place to work.

You'll report to the President and EVP and work closely with branch staff, our field sales reps, the VP of Purchasing, and our other branches. This role is for someone who sets a high standard, communicates clearly, and is as comfortable coaching an employee as solving a problem on the warehouse floor.

What You'll Do

Lead and develop the team

• Set clear expectations for the branch staff


• Direct daily work for office, warehouse, and delivery staff


• Run a short morning huddle each day and stay actively engaged with each team member


• Monitor productivity and performance, give timely feedback, and address issues early


• Hold regular one‑on‑one meetings; conduct performance reviews


• Lead hiring for branch positions and onboard new employees


• Know and apply company policies, and recommend merit increases and year‑end bonuses to senior management

Support sales and serve customers

• Partner with branch customer service as a point of contact for field sales reps


• Build strong customer relationships; serves as a point of contact for key, major accounts


• Oversee order fulfillment so customers receive the right product, on time

Manage warehouse operations and logistics

• Work daily with the Warehouse Manager to plan and optimize delivery routes


• Managerial oversight of logistical operations (receiving, stocking, picking, loading, delivery)


• Coordinate with other Sanico branches on inventory transfers and resolve discrepancies

Inventory Management

• Keep inventory records accurate through recurring cycle counts


• Manage the flow of inbound and outbound product


• Work with the VP of Purchasing on stock levels and replenishment

Safety

• Promote and enforce OSHA compliance and safe work practices


• Make sure required staff certifications are current

What Success Looks Like

• An engaged, accountable team with clear expectations and steady performance


• Accurate inventory with on‑time, error‑free deliveries


• A clean, organized, and safe facility


• Strong relationships with customers and sales reps, and a branch that grows profitably

What You Bring

Required

• Proven experience managing people


• Strong interpersonal and communication skills


• Ability to handle sensitive conversations and deliver constructive feedback professionally

Preferred

• Experience in wholesale distribution or warehouse operations


• Experience with an ERP system (e.g., Acumatica, NetSuite, SAP, Microsoft Dynamics)

Compensation & Benefits

• Base salary: $75,000 – $85,000


• Bonus: Year-end, based on company & branch profitability,


• Medical, dental, and vision coverage


• SIMPLE IRA with company match up to 3%


• Term life insurance


• Pet insurance

Sanico, Inc. is an equal opportunity employer.