Branch Manager

Harrington Process Solutions; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) match with company contribution

Paid time off (3–5 weeks)

Job summary

Harrington Process Solutions is seeking a Branch Manager to lead the Inside Sales team and warehouse operations, delivering outstanding customer service and driving branch performance.

You will coach and develop staff, manage KPIs and pipeline with a data-driven approach, liaise with Outside Sales and the Regional Manager, and promote best practices in CRM and sales tools.

Qualifications

• Proven leadership experience, preferably in Inside Sales.
• Strong coaching skills with the ability to develop individuals and build high-performing teams.
• Sales-driven mindset with experience managing KPIs and pipeline processes.

Responsibilities

• Lead, coach, and develop the Inside Sales team to drive demand creation and maximize selling opportunities.
• Use a data-driven approach to manage performance through sales KPIs and pipeline discipline.
• Partner closely with Outside Sales Representatives and the Regional Sales Manager to ensure proactive customer engagement and sales support.
• Promote best practices in CRM and sales tools to ensure accuracy in pipeline and call activity.
• Oversee daily warehouse operations and support branch safety protocols.

Skills

Leadership

Coaching

KPI management

Pipeline management

Communication

Tools

CRM software

ERP systems

Job description

Founded in 1959 and headquartered in Chino, California, Harrington has grown to be a leading distributor of fluid process products and solutions for industrial applications. With over 70 locations across the United States, we proudly serve a wide range of industries, including water and wastewater management, chemicals, manufacturing, semiconductors, life sciences, and food and beverage processing.
At Harrington, we believe that what sets us apart is our people. We’re passionate about serving our customers with deep technical knowledge, fast product availability, and innovative supply chain solutions. Our commitment to excellence ensures that we’re always ready to respond when our customers need us - 24/7/365.
Harrington is an organization that values people, innovation, and exceptional service. If you’re looking for a career where your work truly makes a difference and you can grow alongside a supportive and dynamic team, we’d love to hear from you.
The Branch Manager will lead the Inside Sales team and warehouse operations to ensure excellent customer service and strong branch performance. This role is heavily focused on coaching and developing the Inside Sales team while supporting the growth of sales in the branch.

Key Responsibilities

• Lead, coach, and develop the Inside Sales team to drive demand creation and maximize selling opportunities.
• Use a data-driven approach to manage performance through sales KPIs and pipeline discipline.
• Partner closely with Outside Sales Representatives and the Regional Sales Manager to ensure proactive customer engagement and sales support.
• Promote best practices in CRM and sales tools to ensure accuracy in pipeline and call activity.
• Oversee daily warehouse operations and support branch safety protocols.
• Support credit, collections, and purchasing processes as needed to ensure smooth branch operations.
  

Qualifications

• Proven leadership experience, preferably in Inside Sales.
• Strong coaching skills with the ability to develop individuals and build high-performing teams.
• Sales-driven mindset with experience managing KPIs and pipeline processes.
• Effective communicator and problem solver who thrives in a fast-paced environment.
  

Harrington provides an outstanding benefits package, designed to support our employees’ health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!

Insurance

• Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• FSAs: Flexible spending options for health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company paid life and AD&D coverage
• Long Term Disability: Company paid LTD program
• Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
• Employee Assistance Program: Professional support for employees during critical times.
• Disability: Options for both short- and long-term coverage.
  

Retirement

• 401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%
  

Work/Life Balance

• Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
  

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.