Branch Manager

Airgas, Inc.; Billerica (MA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Parental leave 14 weeks

401(k) match

Tuition assistance

Paid holidays & vacation

Early access to benefits

Job summary

Airgas in Billerica, MA seeks a Branch Manager to oversee daily store operations, drive sales and margins, manage inventory, and ensure safety and regulatory compliance. The role emphasizes leadership, customer service, and efficient workflow.

You will support outside sales, process financial transactions, mentor staff, and coordinate with HR and senior management. Monday–Friday schedule; 55–80k salary with comprehensive benefits.

Qualifications

• 2+ years in a leadership/managerial role, preferably in retail industrial sales.
• Able to read and interpret safety rules, MSDS, operating and maintenance instructions.
• Excellent organizational flow and attention to detail in a fast-paced environment.
• Ability to foster a team-oriented culture and connect with diverse people.

Responsibilities

• Provide professional customer service for internal and external customers and inquiries.
• Support outside sales team in nurturing client relationships and new business.
• Process daily financial transactions and prepare cash reports and deposits.
• Maintain back order, open order, and PO expedite reports.
• Cultivate appropriate inventory levels of cylinders and hard goods.
• Lead training for inside sales on product knowledge and safety policies.
• Conduct periodic performance reviews and mentor staff in collaboration with HR.

Skills

Leadership

Documentation literacy

Organizational skills

People skills

Job description

R10103875 Branch Manager (Open)

Location: Billerica, MA - Filling industrial

How will you CONTRIBUTE and GROW?

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Branch Manager in Billerica, MA!

We are looking for you !

• Salary Range - 55-80K
• Monday thru Friday, daytime hours.
• Base pay plus bonus.
• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.

• Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

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Are you a MATCH?

Required Qualifications

• 2+ years of experience in a leadership or managerial capacity, preferably in a similar industry (retail industrial sales).
• Comfortable navigating and interpreting documents such as safety rules, Material Safety Data Sheets (MSDS), operating and maintenance instructions, and procedure manuals.
• Excellent organizational flow and detail-orientation, with the ability to work productively in a fast-paced environment.
• A natural ability to foster a team-oriented culture and build meaningful connections with a diverse group of people with different personalities and backgrounds.

Preferred Qualifications

• We are looking for five (5) or more years of experience in the sales and distribution of industrial gases, welding supplies, or similar industrial products.
• Proven retail sales and customer service focus.
• Familiarity with welding applications and equipment, or the technical curiosity to become an expert in our product line.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

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